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November 2023 by Justine Cheat wood
My husband and I came into this location looking for two twin mattresses. The manager, Ayesha was ON IT. She exemplified customer service to the highest standards! We left very happy customers and will definitely be back at her location in the future for more mattress purchases.
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November 2023 by Christopher “Gold Mouth King” Coleman
Ayanna was the epitome of customer service! Im laying it on thick because her service was really that great. Very knowledgeable about all the products and just made my purchase very smooth. I highly recommend, now let me see how my mattress sleeps…Good night ?
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November 2023 by Tiffany Velasquez
Shout out to Ayesha!!!! My husband and I came in looking for a new mattress. She took the time to help us find a mattress to help with my back pain.We purchased Posturepedic Plus Hybrid mattress, adjustable base, pillows, sheets and mattress protector.I hate shopping and she made the process smooth and enjoyable. She’s super knowledgeable and the experience couldn’t have been better.I wish we could give more than 5 stars !
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November 2023 by Ashley Davis
We had an amazing shopping experience with Ayesha. Hands down this has been the best investment I have made. I waited to write this review because I wanted to make sure I had made the right decision. Me and my husband have been sleeping like babies. If you are shopping for a mattress you would be crazy to go anywhere else. Great selection and great price!!
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November 2023 by Claudja Riggins
I just purchased mattresses for my sons and me. Ayesha who was my sales associates was knowledgeable on any question I had about the beds and how they work. She helped me to pick out the right mattress and frame and I no longer have the e back and neck pain I had before. She is definitely the person you need to see to meet your sleep needs.
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November 2023 by Dentonious Washington
First of all, when I say I had a wonderful time, I really mean it. Never thought shopping for a mattress would be so liberating. Ayesha was nothing short of excellent! She had complete knowledge of all mattress options (within my budget). Even helped me achieve a higher quality mattress for a price I can afford. Thanks again for that!! If you want sleeping comfort for a great price, stop in and talk to Ayesha. She’ll give you what you need and good rest will soon be your best friend!Please believe it!
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November 2023 by Bailey Beguerisse
Great Customer service and product knowledge from Ayanna. The staff was very patient with us while we made the difficult decision of what we would lay our heads on every night. Overall great experience and would do business here again.
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November 2023 by tanya jones
I have been looking at mattress for quite some time weighing my options since it wasn’t immediately needed. I looked online through multiple sites, and ultimately visited multiple mattress firm locations. I never felt committed or compelled to go through with a purchase. I ended up at this store 100 miles from home (came to the area for other reasons) but decided to continue on just “looking” and “trying” mattresses. Ayesha was working and she was absolutely AMAZING! We discussed other beds, bed in a box companies, reviews on mattresses, different levels of support, and discount options. She was very knowledgeable, open, honest, patient, and accommodating. She prepared me on what to expect, managed to get my mattress for me today when online said the earliest would be November 18th. I could not have had a better buying experience. For any future purchases I w definitely make the drive to work with Ayesha again. Thank you so much, I’m looking forward to my first nights sleep on my new mattress!!
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September 2023 by Pauline Mawad
I must say, this was one of the best Mattress buying experiences I’ve ever had. Ayesha, the store manager, was beyond kind, attentive, knowledgeable, accommodating and patient! To have all that wrapped up in one sales experience is a rarity. Not to mention the pricing and financing process was great! Worth the drive, worth the time and worth the money! I’m now sleeping in a lap of luxury with my Temperpedic Mattress and Temperpedic Adjustable Bed, thanks to Ayesha!
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September 2023 by Paulette Hogan
I absolutely loved my experience at Mattress Firm, mainly because of Ayesha Williams. I went in looking for a Tempurpedic, and she went into a deep dive explaining the differences and letting me rest in them. I went in for one mattress and ended up buying two. She was so patient and made sure that all my questions were answered. I walked out excited to have purchased some amazing mattresses, but I must say, the experience was the best part of the transaction.
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September 2023 by Billie Williams
Wow….where to begin. When I first walked in the store I was hit by a tropical smell and greeted by 2 women Ayanna and Ayesha. They made me feel so welcomed and never pressured me to buy. I honestly went in just to check prices but ending up leaving excited about my purchase. Definitely the BEST MATTTRESS FIRM IN HOUSTON! Don’t waste your time going anywhere else go see them I promise they got you!
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August 2023 by Tanjanai Swan
I went to the store with my work shirt that read, "Make It Happen." Ayesha greeted me, saying, "Yes, ma'am, I will make it happen." She did just that!. She took time with me, showing me different options with both mattresses and pillows. She explained the different features. I am very pleased with the customer service. I was surprised by the fact that I will be sleeping on my new bed tomorrow. I think she has a customer for life.
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August 2023 by Laidback
Man I can’t tell you how excited I am for my new mattress ms.Ayesha is excellent made me feel real comfortable and made the whole process smooth I have never had this experience with any other mattress seller definitely 10/10 would recommend this is the best mattress firm in Houston. Ayesha’s team was amazing.
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July 2023 by Daniel Calderon
Elaine was such a great seller when it came to helping me get my bed set up. She went out of her way to get me a deal on things. She is such a great person. THANKS ELAINE FOR YOUR HELP AND MAKING ME LAUGH.
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July 2023 by Marisol McDaniels
Ayesha was fantastic! She was so welcoming and friendly to my family and I when we came into the store. My husband and I told her that we were looking for a mattress for our toddler daughter. We showed her a picture of the bed frame that we already had at home.Ayesha was so knowledgeable and caring to our needs that she knew exactly which mattress options along with bunkie board we needed for the twin bed frame we had at home. She even gave us options if by chance the mattress options would not work.We were able to make our purchase today and pick up our items the same day thanks to Ayesha checking for our items availability in the warehouse. Additionally, Ayesha was so hospitable to my daughter at the store since she too is a mother herself. Shopping with a toddler can be challenging at times even if one is prepared when a toddler is hungry or sleepy. Ayesha made our purchase as quick as possible.Thank you so much Ayesha. Appreciate you so much and we are happy with our purchase. We will definitely come back to Mattresses Firm to see Ayesha again if we need any mattresses in the future.Highly recommend anyone to go to Mattresses Firm store at Greens Landing 10311 N FwySte 200, Houston TX and go see Ayesha for great customer service! She will take good care of you.
