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January 2024 by Marjorie David
Excellent service. They need to open doors for disabled persons. Especially in wheelchairs or with walkers. Wonderful salesman and great at his job. Need better candy, lol
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January 2024 by Martin Vela
Mark was awesome!! Truly a sleep expert who helped us make an informed decision about an important investment.
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December 2023 by Sdv
Mickey did such a wonderful job helping us w a mattress and pillows. He was so professional and well informed. now I can’t to get my new beauty rest plush mattress! Thank Mickey!!!
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December 2023 by michelle garbs
We have worked with Mark for many years and have bought many mattresses, pillows, covers and frames from him. He is always a real pleasure to work with and is able to provide the best mattress based on our needs. Thank you again, Mark!
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November 2023 by April Mayfield (Cali Chic)
Mark was fantastic! I called before I arrived to make sure they had the Black Friday deal I was looking for. Mark was ready for me when I walked through the door and helped me make my purchase. He made the process smooth and stress free! I will definitely be back! 10 out of 10I did try to go to another local Mattress Firm, but they weren’t open. I’m glad I got Mark! Everything works out ?
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November 2023 by Leslie Robinson
Streamline service, simplified everything, addressed all my concerns and brought to light issues I had not thought about; the manager was generous with discounts, warranties, and financing; we are repeat customers and will continue to be;
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November 2023 by Margie Swink
Mark at the spring cypress & 249 location was very helpful in my decision on purchasing a mattress! Asked what my budget was and showed me the biggest bang for my buck. No pressure and lots of perks!
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November 2023 by Shawn Kell
The sales rep there was very friendly and customer helpful. Their location did not have the mattress on hand that I was looking for, but he searched for its availability, contacted that store to hold it, I paid for it at my location and was able to pick up my purchase at the alternate location where I was already heading. He also offered me a discount in light of my purchase being for a young person just getting started that I was helping out. Great experience, thank you!
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November 2023 by ABikerLife
After keeping Mattress Mack from throwing the first pitch at an Astros game.. Never get a penny from me.. Don't come to Houston and mess with Mack. Houston loves that man.
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September 2023 by Christy Bennett
Mikey helped us buy beds for our new home and he was so helpful and knowledgeable. He made the experience enjoyable! Thanks Mikey!
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August 2023 by Nicholas Vitek
Mikey is one of the best people I’ve ever dealt with in a retail experience. Knowledgeable, respectful, easy to talk to and not at all obtrusive. He provided information, hosted the experience and provided us with all the time we needed to make a decision.
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August 2023 by Frederick Brenz
Went in with specific needs. The staff there assisted and added thier experience into the conversation and ended up with upsale. Total experience was quick and easy. Staff was very friendly and knowledgable.
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July 2023 by Evelyn Bautista
Mikey was very patient and very helpful in our mattress purchase. He was very informative, polite and beyond friendly. From the purchase to the delivery team, I have had an amazing experience with Mattress firm! The delivery team arrived early, they were very helpful and professional! Thank you again Mikey!
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June 2023 by Chrisann Miller
It was such a great experience. We were at two separate furniture stores prior to Mattress Firm. The other stores were over the top with their sales team. When we walked in, the gentleman introduced himself and just let us do our thing. We ended up buying our mattress fromHim. On top of it they had a sale to sell the “foundation “ of the bed with the sale of your mattress… so we got the base “foundation” for free. Since it was included in the purchase of the mattress.Cannot beat that.
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June 2023 by Bonnie Pulsipher
We got a bed earlier this week. We thought we didn't need a new frame. Apparently we did so we returned to the store later in the week and picked one up. Very helpful and polite salespeople
