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January 2024 by Pat Camerino
Zane'ka was very helpful in resolving delivery problem caused by another MartressFirm store (Kirkwood). I would select Fry Road store over any other in the future.
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January 2024 by Norma Perez
Zane’ka was EXTREMELY helpful! She was so thoughtful, kind, impressively knowledgeable and unforgettable! She understood our requests and needs. She deserves all the praise indeed! I highly recommend this location and especially Zane’ka. My experience would not have been any better than what her experience would have provided us.
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January 2024 by Rick
Zayn’eka was very knowledgeable about mattresses, not just the ones that Mattress Firm sells. She was very helpful and friendly.
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December 2023 by Smiljan & Sonja Spasojevic
Pleasant staff every time we visited. Very knowledgeable about the products, honest recommendations, and not forcing the sale. Also , great selection of mattresses for easy testing and comparison.
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November 2023 by Mirza Kujovic
My wife and I just moved from Queens New York, down to Houston and we needed a bed asap, the next day we got it. Even check out was simple because I wanted to use a card that I had from before and it matched their financial institution. Would recommend doing business with mattress firm!
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November 2023 by Tiffany Arevalo
Steven was great! He explained us the difference in mattresses and wasn’t pushy at all. Very personable and easy to talk to. We had a great experience!
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October 2023 by Sogi Sa
We visited the store and thoroughly tried every mattress available. Steven was exceptionally helpful and patient throughout our visit. He provided a wealth of useful information, assisting us in making a well-informed decision and securing a great deal. I highly recommend this store for those who desire a stress-free and thoughtful shopping experience!”
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October 2023 by Wes Rone
Steven was fantastic!! Had options and answers for every question I had. He took the time to make sure I was 100% confident in my choices. I will definitely be recommending him!
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October 2023 by Monica Williams
I purchase A Stern & Foster Mattress years ago. I have made several attempts to purchase another. As to QUALITY and COMFORT. Steven Yost made it VERY EASY for me to complete my Purchase. GREAT PERSONALITY AND EXPERIENCE.Monica
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September 2023 by The Truck Thrivers C&C
I originally purchased a Beauty Rest mattress and tried it for 2 weeks and just felt like it wasn’t the mattress for me and my back issues. I went back to see Steven and told him my issues and he was gracious in helping me to swap it out w 0 issues. I bought a Pro Adapt Hybrid Tempur/Tepic mattress and could NOT be happier! It was more expensive but I am able to pay for it over a 3yr period at 0% interest. Your sleep is absolutely important to ur health and wellness so the investment is key to ensuring you are your absolute best. Highly recommend!!!
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September 2023 by Brenda loredo
Great customer service, very responsive to our questions and they accommodated us to have the mattress delivered next day. Thank you Steve and Allasane.
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August 2023 by Tiffany Hernandez
Our (my husband and I) experience in Mattress Firm with the most amazing Sleep Expert Alassane. He was very patient and explained how the consult would work. He walked us through the recommended mattress selections customized per person and in the end we are happy to say we have purchased the best Mattress ever. Can’t wait for delivery tomorrow.Did I mention how amazing Alassane’s customer service skills are??? He was great.
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August 2023 by Cindy Tournier
I had texted the store to ask if they had a record of our previous purchase and Steven Yost went the extra mile to find it. When I visited the store, I had already decided which mattress I wanted. He offered me options without being pushy and was courteous, helpful and informative. Thank you, Steven!
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July 2023 by Emilio Davila
Steven was an absolute professional. He answered all of our questions and was very knowledgeable about the products in the store. Thank you so much for your assistance with our purchase!
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July 2023 by buggrrl
Steven was very sweet and knowledgeable in helping my friend get her first mattress, i highly recommend shopping at this store