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March 2023 by Gunel Aliyeva
The worst customer service ever!! I reported my stolen card 3 months ago and still haven’t received a new card. Don’t recommend it at all!
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June 2022 by Ariadna Alcantar
I’ve been coming to Member’s Trust my entire life. My parents first started banking there when I was little and now I’m an account holder. Anytime I call, I always get an answer right away. Neida, Sharda, and Richard are always helping and get things done literally in less than 5 minutes. They know me by name and also ask about my extended family members BY NAME (My large family also bank here too. Many there have seen me grow up from elementary school-college degree-my Career-now marriage…so it’s nice to get there and they ask about my life. It shows they care about you as a person too and not just business. That’s a huge plus for me and helps me trust them.) Members Trust is like a little family I’m actually excited to see when I go! This is one of the few companies that if you leave a voicemail, they ACTUALLY CALL YOU BACK. They also reply to emails too! EVERY TIME. I never stress whether the bank will help me with a transfer, a loan, ANYTHING. If anything, by ONE day, I get what I need done. Great bank! Love it! Keep up the good work!
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December 2021 by ##
Want to thank Richard and Sharda for their help getting my 3rd car loan. They have made each process fast and easy. They are knowledgeable, friendly, helpful, and professional.Every single time I reach out to them they make me feel like I am their only client and answer all my questions.Definitely recommend MTFCU for your personal and business needs.
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December 2021 by Adamu Tafida Alhj Gaddo
Thank you MRS. HELEN KAREN, for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity with you. its called binary trading options. it is a highly lucrative business which can earn you as much as $6,000 from an initial investment of just $500. I am living proof of this great business opportunity. If anyone is interested notify her via
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October 2021 by Claudia De Los Santos
The people are great! They take time to work with you on anything. They also have Spanish speakers if needed. The credit union has a family oriented feel, something you don’t get at a bank.
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October 2021 by Steve Villegas
Excellent service. Attentive employees and good communication.
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October 2021 by Cathy Goodwin
Members Trust has the best team of employees. They are friendly, helpful and knowledgeable. Best place to get your next auto loan!
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October 2021 by Juan Pablo Gonzalez
I've never had the service and quality expertise at my previous bank that I do here. The customer care, the attentiveness and attention to detail that Members Trust provides is truly second to none. Members Trust has always make me feel like family and comfortable with in trusting with my finances. I would recommend anyone and everyone to bank with Members Trust!
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October 2021 by Ariadna Lopez
I’ve been coming to Member’s Trust my entire life. My parents first started banking there when I was little and now I’m an account holder. Anytime I call, I always get an answer right away. Neida, Sharda, and Richard are always helping and get things done literally in less than 5 minutes. They know me by name and also ask about my extended family members BY NAME (My large family also bank here too. Many there have seen me grow up from elementary school-college degree-my Career-now marriage…so it’s nice to get there and they ask about my life. It shows they care about you as a person too and not just business. That’s a huge plus for me and helps me trust them.) Members Trust is like a little family I’m actually excited to see when I go! This is one of the few companies that if you leave a voicemail, they ACTUALLY CALL YOU BACK. They also reply to emails too! EVERY TIME. I never stress whether the bank will help me with a transfer, a loan, ANYTHING. If anything, by ONE day, I get what I need done. Great bank! Love it! Keep up the good work!
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October 2021 by Hortensia LV
I have been banking with them for the past 29 years, best crew members over the yrs!!!
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October 2021 by Isabel Tijerina
Great customer service! Alway helpful and friendly! I have had great auto loans with them as well!
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September 2021 by leslie leija
I had a great experience with my vehicle loan. Mr. Richard Molina was very professional answered all my questions promptly that made my loan process go very smooth. I will definitely use Members Trust bank for all my future loans.
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January 2021 by Laura Alfaro
I applied for an auto loan with Richard and he was so awesome. He made the process so easy and smooth. He help give advise in getting the best deal for my new vehicle. Thanks to all his help and patience I now have a new car. Thanks Richard you’re the best
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January 2021 by Latisha Shahzad
I have been a member of this credit union for nearly 20 years. I have had numerous personal and business loans with MTFCU and have always been treated as a top priority by the loan officers there. Brenda and Sharda are the absolute best in their respective areas of expertise! Thank you so much ladies for always taking the time to answer questions and assist with all of my personal and business banking needs for so many years! Your service has been invaluable to me. If you are reading this post and contemplating whether to become a member or not, please do not hesitate to give them a call, you will not regret your decision.
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January 2021 by Cindy Diaz
Members trust of southwest is one of the best credit unions me and my husband have had ! Amazing customer service , easily accessible even in the middle of a pandemic. My husband financed a vehicle and the process had been flawless. Richard and sharda are the BEST Y’all rock !