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June 2025 by Sebastian Giraldo
On Behalf of Arley Giraldo -
The customer service and attention to detail is exceptional. Erlinda Ramirez was assisting me with my account. She was very professional and kind. She was able to provide the resources I needed to move forward.
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June 2025 by Renai Johnson
Leslie was so sweet and patient very knowledgeable gave me all the information needed, I felt comfortable speaking to her.
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June 2025 by Sherlonda Nelson
I was working at memorial hospital for years, and the credit union was my go to whenever I needed a loan , I saw Trish and all of the people that worked in front, move up, The loan officer Erlinda is amazing , so are all the workers, this place deserves 6 stars
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May 2025 by Jazz Paz
Erlinda Ramirez at Memorial Credit Union is tops! Easy to work with, calm and compassionate with nervous loan seekers and very knowledgeable about all of the credit union's policies. She's the reason I have been with MCU for so many years.
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May 2025 by Alen Antony
Lesley and Erlinda were amazing! They were very professional, knowledgeable, and answered all our queries patiently. Also they were always available to clarify our doubts. Memorial Credit union at Southwest Fwy got great customer service, I would highly recommend this CU to everyone here!
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April 2025 by deepa edappallil john
very responsive and helpful. Highly recommend them!
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March 2025 by Olevia Brown
Lesley Esparza (Loan Officer) is the most professional, knowledgeable and patient person I have ever spoken with. Thank you for always making me feel I am a valuded customer!
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February 2025 by Kattie Irowa
Lesley, was very professional, knowledgeable . She explained everything to me well. Very patient in answering all my questions.
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February 2025 by Jay
I worked with Lesley she is amazing. My interactions with MCU have always been positive.
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April 2024 by Harlin Washington
Very pleasant experience!
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April 2024 by Philip Nordmann
Erlinda has been my loan officer for quite a few years and she's done a fantastic excellent job
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April 2024 by Jermarrick Golightly
Ms.Erlinda was very patient and helpful with my process of getting my debit card. She very also thanks
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April 2024 by Tracy Harris
My recent visit to Memorial Credit Union was exceptional thanks to the fantastic customer service I received. Erlinda Ramirez, the loan representative who helped me, was incredibly knowledgeable and patient. She took the time to understand my needs and answered all my questions thoroughly. Erlinda even offered personalized recommendations that were spot on! I left the bank feeling confident about my decision on the type of loan I received and impressed by the outstanding service. I highly recommend Memorial Credit Union to anyone looking for a bank or loan service.
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April 2024 by horacio castle
The best credit union in Houston. I have been a member for 20yrs. Always recommend to friends and family.
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April 2024 by neli
I love this credit union! competitive rates & great products. 10/10