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August 2023 by Linda Graham
Perfect. Really like employees. Highly recommend. You will be very pleased with their service.
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May 2022 by Kirsten B.
I came to get my solder on my wedding band fixed. I didn't realize it was so weak so they repaired it but it snapped again. I called back and told them the repair wasn't sufficient and they did a great job reinforcing it. My ring looks great now! It looks even better than it did before. Thanks!
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November 2020 by Ben Brown
Great staff, massive help sorting an issue I had with my watch quickly and great price ??
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October 2020 by Unknown U.
Went there for a watch battery-- the owner told me -2- yrs ago to just remind him the charge is $10.00 and that will be the total charged. (he trys to get $15.00 usually.) Wholesale the battery is $5, so charging $10 is fair.. One has to make money. Today though a 30 yr old hispanic was present. Told him of the $10 reminder from the owner. He said, oh, this watch is expensive-- its costs more.. Told him go to Walgreens.. the watch batteries are NOT marked "more expensive watch"-- they are all the same price.. then he said, oh, the cover requires work to get off.. Told him yep-- you have to use the tool to unscrew it-- I worked Fine Jewelery at JCP for years... you actually have to turn the device.. when that did not work he said, oh the owner gets mad at $10-- I'd have to ask him-- he is not here. I asked him if the owner has a phone-- "oh, he is in meetings". So get ready , sadly this place has turned into a used car showroom.
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September 2020 by Barry Daniel
I brought in an item for a repair. They did a great job. They were friendly, efficient and did a great job. I did have one concern and it was a lack of concern for my safety. I am a senior citizen and wore a mask so I would keep the people in the small store safe. I'm afraid the owners of the store did not show the same concern. They were not wearing masks or concerned about keeping customers apart.
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August 2020 by Zachary Watson
Knowledgeable
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January 2020 by Derek Darrow
I have visited this store on multiple occasions and have never left less than impressed, they are the best
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December 2019 by Marsha Carlevaro
Russell was extremely nice and helpful. He was reasonably priced and gave very good advice on my rings. The work turned out great. Thanks
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November 2019 by Marsha C.
I needed work on my platinum ring. Russell worked hard to please me and they did an excellent job. I will continue bringing my jewelry to him.
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September 2019 by Leah D.
Thank you to all the folks at Memorial Fine Watches and Jewelry for making our special moment so incredible with this amazing ring!!!! It's soooo gorgeous!!!!
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July 2018 by Enrique Hernandez II
I was completely impressed with Memorial Fine Watch & Repair. The level of customer service that Mr. Russell Horton delivered was astounding. When I walked in he welcomed me to his business with a smile and shook my hand. Yes, I said this place stands out among the rest. I told him I need to resize my watch, put a new battery in it. He told me: “not a problem, we are here to take care of all of our customersâ€. When he came back with my resized watch, correct time and battery installed I just couldn't believe it; he even polished my watch as well. Wow! Thank you so much for taking the time to take care of a customer like myself. There is no doubt that I will be revisiting you very soon and I can't wait to purchase my new suit at your location next-door.
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July 2018 by Cesar Pina
Very knowledgeable and strait foward with his explanation of his products. Just purchased an engagement ring and I'm pretty happy with my purchase.
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March 2018 by Shaun Followell
Great service, they repaired the silver chain for my worry beads. They did a wonderful job at a fair price.
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December 2017 by Katherine H.
Very unhappy. Took my watch here for cleaning after the hurricane (mid September). Had to keep calling -was always told it was on its way...finally now in early December stopped by 3 times in one day and was finally given the watch back-- no work had been done on it at all.
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October 2017 by Angie HM
Wonderful customer service! My fiancé bought my engagement ring from here and now I'm buying his wedding ring! We are beyond excited because we know that Gilmar will do a wonderful job!
