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January 2024 by Luis Burgos
Great friendly service. And was helped with picking out a suit. After coughing up about 400$ and getting my measurements taken I was told the suit would be tailored to fit. Ended up picking up the suit the day of the wedding and it was huge and lose on me. Ended up picking up a jacket from JC Penny over the rack and that fit way better.
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January 2024 by Leo B
Had a nice experience with one of your younger sales representatives. He helped me identify what I was looking for but I needed more color options for a suit so I did not purchase anything. Also Dennis Rodman came in behind me and was shopping so that was neat. If you don't know who he is then shame on you. ?
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January 2024 by Matt Abbatessa
Their top tier suits are good quality and where you want to shop at. It’s not worth looking at their lower end products.Stick with their top brands and you’ll be happy.Very good tailoring service.
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December 2023 by Jaycelyn Ketchum
Got a good deal on a suit but the alterations not great at all.
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December 2023 by J Murphy
Bought from here a few times and have had only good experiences. Mr. Ray and the rest of the staff are all super friendly and helpful.
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November 2023 by Theresa Robertson
Very nice mens store with good customer service.
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November 2023 by R.P.M
Finally found it on Westheimer and sales person was very helpfull and I found what I needed.
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November 2023 by Abdullah Ansari
There have been some pretty scathing reviews of this location in the past, so I wanted to share my experience.As far as the previous complaints, I’m sure they have some truth to them, but my experience was stellar due to one gentleman who made my entire experience at Men’s Warehouse smooth, fun, and fast. That gentleman is Donavon.Donavon is light-hearted, sincere, and truly does his best to be helpful. I whole heartedly recommend you deal with him exclusively.When I went to get my old suit (that I bought and tailored from here) retailored (they do it for free) since I had gotten bigger, Donavon did not give me a hard time or any mean glares (even though I wasn’t a paying customer). He constantly made jokes, had my clothes retailored for me many times until I was happy, and always dealt with me in a pleasant mood.He is the epitome of customer service. 5 stars to Donavon for making my life easy!
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November 2023 by Stuart Makris
Consistent and skilled employees here! Ray has been helping me out for years. He’s the absolute best. Always makes me look fresh and confident in rentals and purchases. I wouldn’t go anywhere else.
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November 2023 by Robert Waltrip, III
I have been a loyal customer for years. I try to buy several suits a year because of the nature of the business that I’m in. For example this year I bought 6 suits. Today, I went in to pick up an older suit that I had alternations on and to buy a new suit. Margery was attending to me but I was pasted off to Charles, because she was working at a computer on something else (but had stopped to work with me because I had been there many times and recognized me). She returned to her previous work while Charles began to work with myself and another client (which I was unaware of before being handed off to Charles). He seemed to want to push through the other client first because they were almost finished. I had no problem with this. All in it took him 20-25 minutes to get back with me entirely so we could finished. I did not complain about this because they look short staffed. Charles came back to me and I told him that I had a suit very recently produced and that I would like to use the previous measurements. He then went to look up to see if my measurements were saved and printed them out. While approaching the table I was at he gathered a measure tape and said that he wanted to do a quick measurement to verify the measurements previously taken. He asked me what my jacket size was which I replied 50 Regular; then allowing him to proceed to take my measurements he began with my jacket sizing. Once he completed the measurements for the jacket Charles made the comment, “(sucking teeth sound) tsk…gained a little weight have we. It’s 50.25.While he may be correct I was shocked at his comment, but I said nothing. He then began to take some other measurements but i stopped him saying that I had to leave (I can’t exactly remember the reason I gave) but it was because of his comment. I felt insecure, insulted, and that the comment was completely inappropriate and out of line. This is why I left. I left because after being a loyal customer for almost 15 year I was made to feel the way Charles (your representative) made me feel.I will not be back. You couldn’t pay me to come back after being insulted the way I was.
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November 2023 by Monroe's Family Barbershop
Super Friendly and very eager to help. Great experience
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November 2023 by Carol Hernandez
Very Rude service. I guess since there no longer on commission they don't feel the need to want to help anyone. I had to ask several times if I can get help when there were 3 employees just standing and talking as if no one wanted to be bother . I had to do my own help picking out two suits and shoes and finally one gentleman came to help . I ask him about the alteration and he assist me. I was done and checkout they don't tell you alteration are extra cost until they ring you up . And as we left they kept are shoes and shirts when there was no reason we had to go back to ask for them and the lady Manager was just rude about it. Just will never shop at this location ever again.
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November 2023 by brenda sapon
Men’s warehouse at westhimer Rd, we’ve visited this location multiple times already and we usually get a great experience with the employees and clothing is great quality. In our most recent visit my husband needed to do an exchange of belts we purchased the day before and the lady that assisted him for the exchange was rude.
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October 2023 by Chris Holmes
Great friendly service. The employees were all very helpful in making our purchase of a new suit for our son. They even suggested places to find things they didn’t have in stock.I wish they had a bigger selection of suits for teenagers but understand it’s not a huge market.Prices were what we expected and quality is in line. We even picked up some ColeHan shoes that looked amazing.
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October 2023 by A K
Easy to find, variety of suit and casual wear optoons . I recommend you talk to Charles or Ray whom are so hospitable and willing to help you find what you need. I went in for a suit, found someone elegant, seen by the tailor within 5 minutes of trying it on for adjustment and picked up my suit in 3 days. Where else can you do that? Plenty of parking and cant recommend this location enough!
