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December 2023 by nightmare 132
They tried to scam us saying that a 200 dollar phone cost 600
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November 2023 by Kenia Muñoz
Horrible, horrible service. My Dad went to pay our phone bill like any other month and he went to that location for the first time and they wanted to force my dad to add another tablet. After my dad repeatedly said he only wanted to pay his phone bill and he did not want the tabletAfter a couple minutes we started receiving weird messages. Not only they added the tablet to our account without our consent but they completely changed the plan and the pin to our account. I had to go personally to make sure they removed the tablet and put us back on our old plan that we had. They told us everything was fixed, but the next day we were left without service.I worked for a cellphone company for years and people need to be careful where you go to pay your phone bill, because this is very common for stores like this to add numerous amount of lines without letting the primary account know.THEY ONLY DO THIS TO MAKE A SELL !!The guy that made the changes had the worse attitude and he looked like he did not want to put up with me, but I told him that if he didn’t want to put up with me, he shouldn’t be doing these things without our consent, and that he needs to do his job right.Stores like this need to be shut down !
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November 2023 by Gaia Gomez
Poor customer service they don't just let you pay your phone bill they try to sell you everything in the store and when you refuse they get angry I will not be going back for anything
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November 2023 by Charles Herrin
They work with me until we got the problem solved all you have to do is ask them and they will do their best to help you just a lot of people forget to ask I asked they helped what else can I say thank you
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November 2023 by Yeysi Flores
Muhammad is very helpful. I Would suggest go to him. He Takes care well
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November 2023 by Google user
Horrible, horrible service. My Dad went to pay our phone bill like any other month and he went to that location for the first time and they wanted to force my dad to add another tablet. After my dad repeatedly said he only wanted to pay his phone bill and he did not want the tablet\\n\\nAfter a couple minutes we started receiving weird messages. Not only they added the tablet to our account without our consent but they completely changed the plan and the pin to our account. I had to go personally to make sure they removed the tablet and put us back on our old plan that we had. They told us everything was fixed, but the next day we were left without service.\\n\\nI worked for a cellphone company for years and people need to be careful where you go to pay your phone bill, because this is very common for stores like this to add numerous amount of lines without letting the primary account know.\\nTHEY ONLY DO THIS TO MAKE A SELL !!\\n\\nThe guy that made the changes had the worse attitude and he looked like he did not want to put up with me, but I told him that if he didn’t want to put up with me, he shouldn’t be doing these things without our consent, and that he needs to do his job right.\\n\\nStores like this need to be shut down !
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October 2023 by Jose V Cantu
Great service at this store. The staff was really friendly and they help me always
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October 2023 by Raul Trejo
Be careful, they are scamming elderly people by giving them "free" cell pucks then charging them $39 monthly for the extra line. Will report to BBB.
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April 2023 by Oreo _viBEz
Bad service and this indian guy kept getting mad at us and it was Rlly annoying
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April 2023 by peter rodriguez
Bad service. Won't come back
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March 2023 by Richard Whigham
Best service faisal help me out
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November 2022 by Roberto Lopez
It is not like it justo be I miss Mike and Sam...went by to return an internet box got frustrated with it and the guy incharged of the business didn't got to apologize for the foulty unit .even if is not his personal business he need ed to said I'm sorry that this happened but the contrary he expected for me to thank him for nothing...
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October 2022 by Natalia Monroy
DON'T GO TO THESE STORE !!!! I made one payment in here and now they keep adding lines to my account every month and costumer service won't help . Now I have 6 lines on my account with Yanira Ayala name and to keep my number I have to pay more than $200 for 3 months because all the lines had a new phone ???????
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September 2022 by XochiiRoblox
Came to buy the new iphone which was 1300 and i went to another metro pcs and it was 1200 but it was opened so i said i wanted the box sealed and they said they were going to call the little york store which was this one and the guy said he wasnt gon send it because i aint buy it from him ? this is dumb because in apple is 1200 just cant buy it bc its out of stock . So rude .
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September 2022 by Hoe Pimpin
Came to buy the new iphone which was 1300 and i went to another metro pcs and it was 1200 but it was opened so i said i wanted the box sealed and they said they were going to call the little york store which was this one and the guy said he wasnt gon send it because i aint buy it from him ? this is d*** because in apple is 1200 just cant buy it bc its out of stock . So rude .
