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December 2023 by Fouzia Mohammad
Excellent customer service. Fazan was great!! The best part he gave the phone at the right price without any overcharge.
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October 2023 by Lavonne Schneider
Katherine & Faizan helped me at the metro by t- mobile on north shepherd Dr on 09/30/23. They were sweet,kind , courteous, very smart,wonderful,amazing awesome& very helpful. I personally give them 10 stars for their help.
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October 2023 by TERESA Bonilla
I went to pay my bill and Faizan offered me a great deal for a new phone with my same number i got the best deal today.
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September 2023 by Isabel Ramos
I only came in to ask for información about switching over and Katherine convinced me to switch, she got me a great Phone a Good plan and lets Just say That what got me was her honesty and great customer service skills. Im happy to have stopped at this location.
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September 2023 by Michelle Collins
Catherine is for many years at Metro PCS HAS ALWAYS taken care of me and my familyGreat customer serviceBest phone Tech Support I just adore her always happy to see herMichelle Collins?
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September 2023 by Matthew Fell
Katherine. Is my go to for all my phone concerns. Extremely patient and communicative
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September 2023 by Mark Gould
I came in to pay my bill today and miss Alex helped me fix my plan and explained to me my promotions on my account . Very nice store
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September 2023 by caxixi angela
Grateful for people like katherine, I've been coming here since a couple of years ago and she's been the best at always helping me out when I need it. The prices are always the lowest and the customer service is the best
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September 2023 by Everett Reyes
It was a great experience her with Katherine very professional great service
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June 2023 by Tea Time Wit Tee
Horrible I went in on may 4,2023 to get service the lady set up my account I was ok June comes around I can't pay my bill or access my account. the representative activated my account set up a pin I don't ni and address on Blalock in Houston I never knew and now I can't access nothing customer service could not help I had to find another store to go to they were able to help with changing my info now I'm having trouble getting bill paid because I passed the due date ugghhhh this location don't trust the lady I didn't even get the iphone I wanted she said they didn't have it
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February 2023 by Ariel Trevino
I did not catch the young ladie's name but she really helped me out. Before going to the store I called to inquire if they had the new Iphone 14. She checked in the back for me and told they had the phone available. The young lady was very helpful and respectful. I hung up and forgot to ask her some questions. I called back and again answered respectfully and helped me once again. I proceeded to the store to buy the phone and she presented me with every possible option that I had available to me. I then chose which option would best work best for me and she even helped me buy a screen protector for my phone even though I did not quite have enough money. All in all, she was very helpful and absolutely loved her customer service. I highly recommend this location to everyone. My experience was exceptional.
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November 2022 by Yasmeen Sultana
this is the go to store for all your cell phone needs, they have great plans and discounts. The new home internet i got was extremely fast and efficient and worth the money and on top of that i got a tablet for free. they got some great deals at this store.
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August 2022 by Russell Ruplinger
Seemed understaffed amd not many display models. In my opinion, kind of run down.
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August 2022 by Travis Rasch
Katherine was extremely helpful with info on traveling internationally and getting me a great rate
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April 2022 by christopher hoffmeister
You all say yall close at 9:00pm. As gas is hitting an all-time High, I decided to fire up the Bronco and head over to your store.....just to find out that you all are closed. As I was mistaken, so were 3 other separate customers that showed up at the same time. WE ALL THANK YOU FOR WASTING OUR TIME?
