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November 2022 by Google user
I would like to tell everyone about my in person experience at this Metro by T-mobile location Mr Alex and Ms Pam are very helpful and knowledgeable about everything phones and internet information. They work well with each other and the customers. I always come to this location as there are at least 3 by my house but I only come to see them for all my phones and payments.
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August 2022 by Ms LaQuisha Hill
I would like to tell everyone about my in person experience at this Metro by T-mobile location Mr Alex and Ms Pam are very helpful and knowledgeable about everything phones and internet information. They work well with each other and the customers. I always come to this location as there are at least 3 by my house but I only come to see them for all my phones and payments.
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August 2022 by George Powell
Lucy was the agent helping my wife and I, she was very informative, engaging, polite, and she didn't bombard us with "buy this,buy that" other stores could learn a lot from Lucy !
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August 2022 by Joey Rodriguez
Great store bought a phone today at this location great customer service and what a pilot and reapectfull young lady there Stephanie was sweet fast and very professional, enjoyed her service and will definitely return to Metro PCS . !
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August 2022 by Ron Chefboyrp
Great customer service
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June 2022 by Laura Brannen
My initial experience with getting my service was pleasant and convenient. So when I called today to get information on adding a line, I was completely surprised to be treated very rudely. I just need an estimate, nothing exact. This kid, who called themselves " Gabby" proceeded to refuse answers to my questions and did so bluntly and rudely. When I asked if this was a new policy he told me it had always been this that way. But yet every time I've ever called in the 3 years I've been a customer with MetroPCS, information over the phone was not a problem. So I told him that I thought he was being rude and asked for the name and he gave me the name Gabby not sure if that's really the name or not and when I asked him to repeat himself he yelled it into my ear and I don't mean like he was inside he was definitely using outside voices. I told him he was rude and hung up on him I will never go to the store again because of Gabby. Just in case management gets to read this review today is June 18th 2022 at 12:58 p.m. just in case Gabby is not their real name.
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October 2021 by Tristan F.
This dude was SUPER DISRESPECTFUL! I asked 1 question. He gets Mad tells me I can leave !! What kind of BS is that . Been with T-Mobile for years . Please find someone who don't mind answering paying customer questions!!! & he had on NO NAME TAG! How professional is that?? Do he even work there fr?
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January 2021 by Naye Grant
Horrible service
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October 2020 by shay Grant
Horrible service
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June 2018 by leidi sierra
Really nice and very helpful â¤ï¸
