Metro by T-Mobile has received positive reviews for its improved customer service, especially thanks to a staff member named Zoany Rosales. Customers appreciate her helpfulness in upgrading phones, fixing bills, and providing good service. Many mention that her efforts have made the store better and more welcoming. Overall, customers are happy with the friendly and knowledgeable assistance they received, and they feel confident recommending the store and returning in the future.
Highly recommend this store to everyone. Talk to Mr. Pedro he was so nice and understanding. He took care of the block on my account and left the store really happy. Thank you Pedro and metro
January 2026
Pedro has good customer service every time I come here always very friendly 10/10
December 2025
Pedro was a great help, had very good excellent customer service. I am not familiar with a lot of things and he helped me. Keep the great work Pedro!!!