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November 2024 by Norma Trejo
They never answer the phone and are rude as hell when you go up to store!
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July 2024 by Joshua Davis
Helpful and resourceful
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June 2024 by evidalmys cabrera
The attention is very good
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August 2023 by Jose Vicente Zeledón Moreno
Elizabeth was great !!
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July 2023 by Maria Morales
Aracely is the most unprofessional and rudest sales person I have ever dealt with. Customer Service told us to go to any store to purchase the phone and pay $30 and that's it. The notes where in system. She basically said they can't tell us what to charge it will be $95 here. We left and called customer service and they said that store needs better sales ppl who know how to communicate with clients. This person's needs to be talked too on customer service!!
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July 2023 by Tonya Williams
Came close to closing due to me getting off work late and they locked the door and before I was time to closed and walked to the back once they said me outside. Guess metropcs hours on here are incorrect.
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July 2023 by Destiny Carrizales
Naely is the bestttttt. I came in with questions and she answered every single question I had. Took her time to explain every detail about home internet. Thank you for your wonderful customer service! I will be returning.
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July 2023 by Akhil Chamadia
Aracely and Naely are great salespeople, they know their product and gave me an amazing experience at their location, will definitely go back and 100% recommend
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July 2023 by izzat shaikh
Got a new iPhone from here and Naley helped me transfer everything over. Honestly I appreciate her time so much.
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July 2023 by Zeba Shaikh
The quickest service possible, I highly appreciate them for getting me in and out!
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October 2022 by Mil Espi
Thank you Donna... She is motivated, a problem solver.
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September 2022 by Angela Guzman
When I went to Metro pcs with the employees there they were liars they sold me a 4G phone without tell me it was a 4G phone.Also, they didn't really explain about the ACP program help for the internet the right way. This Metro pcs is so unprofessional none of the workers there doesn't know what they are doing. Don't go to that Metro Pcs.I wouldn't go to that one because the guy told us get out of my store and don't come back .
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August 2022 by Joe Rodriguez
This MetroPCS location is one of the worst I've ever been to. I've had horrible customer service experiences everytime I've visited. If you need to get anything done you're better off calling customer support. They've been very helpful and more often than not solve any issues within minutes. At this store you're not going to get anything done. I've been accused of lying about promotion rebates and told to wait 30 days to get help with a device replacement which is when the return policy ends. The employees aren't necessarily rude, but they also aren't very helpful.
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June 2022 by April Ibarra
The young lady was very helpful and very polite in helping me get my phone back up and running
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March 2022 by ChimpMonumentis
This MetroPCS location is one of the worst I've ever been to. I've had horrible customer service experiences everytime I've visited. If you need to get anything done you're better off calling customer support. They've been very helpful and more often than not solve any issues within minutes. At this store you're not going to get anything done. I've been accused of lying about promotion rebates and told to wait 30 days to get help with a device replacement which is when the return policy ends. The employees aren't necessarily rude, but they also aren't very helpful.
