Metro by T-Mobile is praised for its excellent customer service and knowledgeable staff. Reviewers highlight the friendly and efficient assistance provided by the team, including help with transferring data from old phones and troubleshooting connectivity issues. Customers appreciate the great prices on phones and the professionalism of the staff, who go above and beyond to ensure satisfaction. Overall, Metro by T-Mobile is recommended for anyone seeking reliable service and support.
Customer service is slow you need more employees to work
May 2026
Great customer service. Omar saw me as an individual real person, not just as another customer. Understood and took care of me. Got me a reasonable deal for phone service. Was transparent and honest.
May 2026
Switch to metro from T-Mobile. I gotta say that it was a lot smoother than I thought. Great customer service. Will recommend to anyone.
