Metro by T-Mobile provides excellent customer service. Staff members are kind, friendly, patient, attentive, and incredibly helpful. They go above and beyond, offering service in Spanish. Employees assist with switching phones, configuring new equipment, and transferring data. They take time to teach customers how to use their devices and ensure everything is set up correctly. The service is seamless and stress-free, marked by expertise and professionalism. The team provides outstanding and amazing assistance for anyone needing help.
Ava is great!!! Very professional and knowledgeable.
February 2025
Brought my 92 year old friend in to get a new phone. Jose did an amazing job! He was clear and patient. He transferred data from her old phone, put on the new screen cover and case, and took time to make sure she had everything she needed. Jose truly went above and beyond in customer service.
August 2024
Good metro store incredible service Sammy very friendly
