Metro by T-Mobile offers excellent customer service, highlighted by the helpfulness of staff members like Ross and Nerissa. Customers appreciate their willingness to assist with billing issues and provide good deals, including discounts on accessories and free tablets for loyal customers. Many reviews commend the quick service and reassurance provided during the switching process. Overall, the business is recommended for its friendly atmosphere and valuable offers, making it a reliable choice for mobile services.
Sam took great care of me if I can rate hire than a 5 it would be 100% great customer service
December 2024
Ross was absolutely amazing, quick and efficient. I greatly appreciate his level of service.
August 2024
Ross was generous came in and spoke helped give me a free tablet for being loyal customer. Said i would be able to get a second for a deal and also sent me home with a gift.