Metro by T-Mobile at 8788 Hammerly Blvd Ste C offers great prepaid plans and a variety of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, patient, and knowledgeable, taking the time to help customers with their needs. Several reviews highlight the excellent customer service, with staff members like Johanna, Gabriela, Joana, and Jailene going above and beyond to assist, whether it’s switching carriers, recovering a phone number, or explaining plans in detail. Customers appreciate the helpfulness, kindness, and professionalism of the team, often noting that staff members stay late or work hard to ensure satisfaction. The store also provides good offers on phones and tablets, with visitors praising the friendly environment and positive experiences. Overall, Metro by T-Mobile is known for its friendly staff and quality service, making it a reliable choice for prepaid plans and devices.
The person was greatly helpful and friendly plus you see that he enjoyed helping with every question which was asked , Metro pics has a good person on board which I'm grateful for
February 2026
I recommend going to this store if you want amazing customer service. Maria was so helpful with any questions I had about devices and had amazing customer service from the moment I walked into the store. I thank her for helping me !
February 2026
Gabriel was helpful and gave me a discount on my phone and plan
