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March 2024 by Christie Bennett
The lady that worked behind the counter was too busy trying to get her personal phone and her husband's personal phone working correctly and left all of us customers just sitting there. We sat there for 40 minutes as well as eight other people and nobody ever got helped we walked out and so did three other people
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December 2023 by Ruby Garza
I've been with them for 15 years. I was disappointed I was told that my # no longer exist & I couldn't get my # back .I'm disappointed but I will continue to keep my services with them. I will recommend to family and friends. Even though I'm not pleased at this point.
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December 2023 by Philosophical Blackhole
I've used Metro PCS for many years. I like them a lot. But, honestly, the newer manager (?) At this location has been the only odd example of poor customer service that I've experienced.
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October 2023 by Julian R
Great service. Was not crowded at the time I visited.
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August 2023 by Eazy Resendez
Hot store they need to fix ac
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July 2023 by Robert BURNETT
Called a few times. None of the employees answer the phone. Odd that a place of business driven by sales of goods would neglect to answer incoming calls from potential customers. Suggest doing performance reviews on your existing stores to maintain quality control of your business.
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July 2023 by Ahmad Abu Assab
They don’t speak EnglishNot a good customer serviceThey don’t know anything about phones
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December 2022 by Ciara Jolivet
Stopped by earlier in the week to see rates and plans because I knew I wanted a new service. That visit was pleasant, but once I returned the man there was rude and rushing me and saying the other associate lied to me about what I would pay. All in all he was rushing me saying he had to eat. That’s not my problem the store should’ve been closed if you needed to eat don’t rush me and bump prices to get me to leave. Which I did and left this review.
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December 2022 by Henry Schiller
Drove past the store, completely empty other than an employee sitting in a chair in the front. Just called twice to ask for pricing on a phone before going in and no answer. Will head to a different location.
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December 2022 by I I
Good place to pay bill keep in mind they open at 10 am and goes to lunch 12pm-1pm
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June 2022 by Kristhian Farfan
Asim went above and beyond. Excellent customer service! Save me a lot $. Thanks for everything.
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September 2021 by Anthony Lee
The sales meeting was awesome
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June 2021 by JvXvMakeup x
Slow slow slow. I come here every month to pay my phone bill and it always takes 20-30 minutes bc the person at the counter is taking there time dealing with 1 CUSTOMER While there are 3-4 more customers waiting!! Hurry up!! Hire some help! Something!! It shouldnt take this long to pay a bill every single time!!
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May 2021 by Naughtieknots Haircare
I have been with Metro Pcs since 2006. This is the 2and Metro Pcs I have been today because I just have not been the service I deserve. I think i will be finding another provider. I almost cried leaving this location. I didn't finish not one sentence without getting cut off. I paid for a service and was told I needed to call metro Pcs myself when I was already in the store. I felt racially profiled. I dont think I will come back there. I will be doing a review on the other metro pcs.store.as well. It gets a 1 as well.
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February 2021 by One Hadnot
Slow and management didn't know jack.
