Metro by T-Mobile at 7444 W Tidwell Rd Ste B offers a friendly and helpful environment for customers seeking prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff are known for their professionalism and kindness, with employees like Rohdi providing technical assistance and answering questions without making customers feel uncomfortable. Customers appreciate the store’s affordability, especially for devices like iPads and wall chargers. The store manager is also praised for helping with bill adjustments and internet services. While the team is courteous and attentive, there are some issues with the system, as cash payments often fail and only card payments are supported. Overall, the store provides good service and a welcoming atmosphere, making it a recommended choice for anyone looking for affordable plans, new devices, or technical support.
I went in because I broke my phone and the lady jeinny was super helpful and the sweetest she gave me a super discount on my upgrade super happy definitely will be coming back thank you metro and jeinny !
February 2025
Kiran. Beautiful person and employee. I visited this store today with another person and they were quite upset when we came in and not only did she calm him down , she got him to purchase an iPad that was a great price. Go check it out guys. Very affordable. We'll done Kiran!
September 2024
Sean the store manager was awesome ❤️
He helped me with making adjustments to my bill as well as help me get home internet
