Metro by T-Mobile at 10927 Jones Rd Ste 116 is highly praised for its exceptional customer service and competitive prepaid plans. Customers frequently mention the friendly staff, particularly Rafa, Rafael, Mohsin, and Raza, who provide helpful assistance with phone purchases and plan options. Many reviews highlight their willingness to go above and beyond, offering free accessories and ensuring a smooth transition when upgrading phones. The atmosphere is welcoming, making customers feel at home during their visits. With great deals on phones and accessories, this location is recommended for anyone in the area looking for reliable service and excellent support.
Raphael helped me figure out how to get situated being a first timer, quick and respectful with everything done within minutes.💯
May 2025
I came here tonight and was given amazing service with Rafa and Rafael these gentleman were so nice and helpful given nothing but respect even gave me a free case and glass protector I would recommend these guys to anyone
April 2025
Rafael gave me great service free headphones when you switch...pull thru
