Metro by T-Mobile at 10927 Jones Rd Ste 116 is highly praised for its exceptional customer service and competitive prepaid plans. Customers frequently mention the friendly staff, particularly Rafa, Rafael, Mohsin, and Raza, who provide helpful assistance with phone purchases and plan options. Many reviews highlight their willingness to go above and beyond, offering free accessories and ensuring a smooth transition when upgrading phones. The atmosphere is welcoming, making customers feel at home during their visits. With great deals on phones and accessories, this location is recommended for anyone in the area looking for reliable service and excellent support.
Great Customer service. I highly recommend this location to any iPhone or Android Users. They'll get you taken care of. THANK YOU SO MUCH MR RAFAEL for being so helpful!!!!
August 2026
Excellent customer service from rafael positive attitude while workin with us an customers coming in
August 2026
This was by far a 10 star experience. Rafael and Khan was so patient, kind and helpful with my transition in purchasing new devices. They answered every question and was happy to help. Thank you for the wonderful experience and customer service.
