Metro by T-Mobile at 3711 Highway 6 S Ste 200 offers affordable prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and knowledgeable staff, especially employees named Alex and Erica, for their patience and helpfulness. Many reviews mention the staff's willingness to assist with phone purchases, services, and troubleshooting, even helping non-English speakers. Customers appreciate quick, efficient service, often leaving satisfied after easy and pleasant transactions. Overall, the store is highly recommended for great customer service and a good selection of phones and plans.
Alex with Erica are the best employees Metro could ever have. They are so nice, sweet and extremely patient. They are absolutely awesome and help you through all your transactions. Thank you guys help me .
June 2026
Always great assistance from Alex, best customer service
May 2026
Best customer service you can ever get , H8ghly recommend store for cellphone in houston
