-
April 2025 by Kenyatta Brisco
If I could give this location 0 stars I would.
First off I turned my vehicle in on February 7th for an engine repair that was estimated to take 2 weeks. The repair time came out to 5 1/2 weeks and cost me $879 of rental overages that came out of MY POCKET not covered by the warranty company.
However, my issue was not with the warranty company or even how long the repairs took. It was the LACK OF COMMUNICATION from Mr Troy and all others involved in my vehicle repair process.
Not 1 time, NOT ONE SINGLE TIME in the complete repair process did I ever hear any updates regarding my vehicle from this repair facility. I had to call the warranty company to even find out if parts had been delivered or what was going on.
I was on the phone with the warranty company while they called Mr Troy for updates on 2 different occasions and he gave them the runaround as well, he never took responsibility for the lack of communication but he made sure to let me and the representatives of the warranty company how tired his guys were working on my vehicle.
Overall the WORST experience I have ever had dealing with a car repair facility. My car is currently back in another shop now, not even 2 weeks after picking it up from this shop to get even more repairs done.
Some of which could have and should have been reported to myself and the warranty company as they came upon them.
-
March 2025 by 峯崎有沙
I made an appointment at 10 AM for oil change. It’s 1 PM and I am still waiting to finish. It’s been 3 hours since I got here. Make sure to do when you have time.
-
March 2025 by Joshual Zorrilla
Horrible manager he was talking about cleaning house (firing the employees). They take your car for an alignment. They say they gotta check it before any work gets done on it. Then they tell you a price for 1 problem and get you to pay for it. Only for another problem to come up with another issue they didn't diagnosed the first time.
-
February 2025 by Exstacie Collins
Never waited over an hour for an oil change...unacceptable. The place wasn't even busy
-
January 2025 by Eva Calderon
I would only recommend this place to my enemies.
Just save yourself a trip and go to Arthur’s Auto Service down the street. It’s a local business that won’t rip you off.
Midas couldn’t even get turning off the service notification after changing (and over-filling, causing what appeared to be a large oil leak) my oil right.
-
January 2025 by Wendy Martinez
Do not take your vehicle to this place!!!!
-
December 2024 by gold pineapple
they get the job done but the passive aggressive attitudes i pick up on be trying it. like relax , just change my oil and stop the attitude.
-
December 2024 by brandi
went in for an oil change and the mechanic cracked something in the car after trying multiple times and now all oil leaked out and had to have my car towed, they are ducking the accountability of the issue and now im going to have to pay a real mechanic for repairs, BAD BUSINESS ALL AROUND!
-
November 2024 by Venture White
There are hundreds of Midas across the country. What separates your Midas from the others???? Customer Service! The Midas in North Houston I gave a review of 5 stars. I didn't get my car until I complained. The Management needs to learn what separates his store from hundreds of other oil change companies. I will take my business elsewhere.
-
October 2024 by Jay Jay
2 days after getting my oil change my car broke down. And funny thing when I went up there to get a oil change the kept insisting on getting extra work on my car . My car was working fine till I brought here. Never in my life will i ever bring any vehicle here
-
October 2024 by Ta'Shamba Moreland
My friend went here to get some work done including getting new struts on her car front and back and she paid $3,900.00 only to leave with no work done and her wheel came off of the car and she had a car accident. Do not I repeat do not take your car to these scammers! My friend will be forever traumatized by the events that lead up to her tire coming off of her car while on 59 going the speed limit. Midas should fire every person there and close down! Here is the photos of her car after leaving and paying Midas to do work on her car. She was also wounded in the car accident. Corporate need to see this asap!
-
October 2024 by Patricia Roberts
I typically read reviews before scheduling service with a new company. For some reason, I didn't with Midas, Post Oak. Midas is nationally known and the Post Oak shop nearby. Wish I had read the reviews. The manager and lady at the front were very courteous. I thanked the lady for getting donuts & kolaches for everyone as there were 3 little children there. My expected wait was 1hour to 1.5 hours; however, it took 2 hours. My visit was for a wheel/tire alignment, oil change and to check all the tires for upcoming trip. First, the lady (didn't get her name) told me the mechanic gave my 2021 Toyota Corolla as having 79,000 miles. First error - only 29,000. Then, she continued that my 2 back tires had 6 inch thread and would need replacing soon. Second error - they were new and the reason I was there. The tire place said they didn't do wheel/tire alignments. I stressed the importance of the work being done as the car would be driven 10 hours end of the week. Third error- the lady said the wait was due to having to start over on the wheel alignment as it wasn't done properly. I asked the mechanic if the tires were tight and was told the manager checked everything. Well, too many errors for me so I called the Toyota Dealership to check the vehicle. When I drove up & asked about the wheel alignment, the service representative showed me on an iPad there had not been a wheel alignment done on my car. They also shared a video of the oil overflowing due to being too full which it had leaked onto the car which could have caused the car to smoke. I did get the A/C filters changed which was the 1 thing Midas said was needed but I told them "No". I get home and look at the reviews and to my dismay I saw all of the instances of poor and shoddy work. I debated about calling the shop but decided to at least let the Manager know my disappointment and what the dealership told me which as you know cost me a fortune. I paid about $150 at Midas and another $300+ at the dealership and I'm a Senior Citizen on a fixed income looking for work. The Midas Manager who I trusted became defensive so I hung up. I'm now exploring my next steps. This is the first to share with others so you won't have a similar experience.
-
August 2024 by Beth A
I came here because I needed to get my battery replaced. Allegedly a test was done to make sure that was the problem. I waited 2 hours for the results and was told I also needed a new alternator. For the battery and the alternator, my total would have been around $1400. They tried to sell me a battery for over 400 dollars, which is ridiculously overpriced. Well, I left after that and the next day I went to AutoZone. AutoZone ran some tests and everything came back good, except for my battery. I was able to purchase a new battery for about $220 and since then, my car has been working just fine. The staff here either don't know what they're doing or are out to take advantage of people. It's best to avoid this place altogether, but if you do come here, get a second opinion or just read the lowest reviews!
-
August 2024 by Adil Albaawy
Bad customer service
-
June 2024 by Miss Thang
Was in dire need of an engine oil change before the holiday and travel, Ms. Michele and Mr. Leon did a fantastic job of everything! I needed an engine oil change and was able to get that done and a lower price than I normally do. The process did not take a long time and was even more pleasant I. Simply chatting with Michele while waiting. Flavored coffee was awesome to have aside from a cool water to drink.
Thank you all sincerely for helping one very big item to be scratched off my list, will be back!!!!!!
Oh and this is the Meyer park location near the McDonald’s on Bellfort and SPO
