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March 2024 by Shawn Kendrick
Had a great experience. Quick, took less than an hour. Was thorough without being intrusive. Very professional and pleasant from desk to exam room. Was cheaper than urgent care paying out of pocket. Will use again and would recommend.
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March 2024 by henry gasparin
They deserve a 0. In January my wife and I went to take a COVID test, before starting the procedure we gave them our insurance information and told them that if the service was not covered by insurance we were not going to use the service. They checked and told us that our insurance covered everything. so we move on. Two months later we received two bills from Minuteclinic for more than $160 each. When I called to dispute the bills I was told that each bill is for an amount of about $300 and that our insurance only paid a little over $110 and we have to cover the rest. $300 for a COVID test? They also lied to us because they told us that we were covered. The ineptitude of these people is only surpassed by the size of their lies.
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February 2024 by Jhon Siso
Good service
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November 2023 by Lauren Stanley
Lashondra is the best!
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October 2023 by Scott P
Thank you nurse Erin (sp?) and Taresa NP !!!
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June 2023 by Marc Passeneau
Not only incompetent, but very rude staff. Better off going to urgent care.Never again!
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April 2023 by Ronnie Redmond
Margaret the NP was amazing!! She made me feel very comfortable my entire visit. Thank you again.
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October 2022 by Jason Dawkins
Taresa, the nurse practitioner, is phenomenal. The entire staff is extremely professional. I wish I could give more stars. Thank you for your professionalism and quality of care.
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December 2021 by Michael M
The place is a scam. Unless you want to waste your time and money, do not go here.
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November 2021 by sandra jacques
Not truly a walk-in clinic. You have to make an appt and front staff not helpful at all.
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October 2021 by Simona Furini
Don't even waste a minute considering this as an option, they actually deserve a 0 if that was possible. My husband came in from out of town with a bad sore throat and cough and we went immediately to this "walk-in" clinic to seek help 15 minutes before their closure. There were no patients and the medical personnel was sitting around chatting, but yet they refused to see him because we were "too close to their closing time", even if we begged them, and were visibly worried about his conditions. They showed no empathy whatsoever and the doctor didn't even come out to talk to us, very cold, inflexible and rude. Luckily we were still on time to go to a close-by urgent care, CareNow River Oaks on West Gray, where the caring and well-prepared medical staff visited my husband, tested him and prescribed a therapy with very detailed explanations and instructions.
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August 2021 by Jessie McClellan
These ladies are awesome. They are heroes and really care for their patients’ well being, and will even try to squeeze you in if it’s an emergency. I am so grateful, thank y’all so much!!
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August 2021 by Sydney Leech
We came here to get our Covid-19 vaccine. Rachelle was so friendly and squeezed us in even running into her lunch break. Extremely accommodating and we really appreciate her. Very clean minutelcinic and friendly staff
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June 2021 by Slyvester
Would give zero stars if I could. This place is a scam. Came in for basic blood test for me and my partner. We were surprised at checkout because we were only charged $60 each, even though the website said closer to $120 each. I asked multiple times if the bill was right and if we would be asked to pay more. Was told no multiple times.Three weeks later, we received bills in the mail from Quest Diagnostics stating that we owed another $700. No explanation. When I called the customer service line for Quest, they referred me to Minute Clinic. I called the customer service line for Minute Clinic and they forwarded my info to the manager. The manager told me it was common practice and there was nothing they could do, despite employees lying to my face about the charges.Definitely the worst experience I've ever had from a simple medical visit. And I once got food poisoning in Japan and had to muddle through a foreign emergency room without a translator. I would take that again over coming back to this Minute Clinic.
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June 2021 by Jay rodriguez
Very professional ,treated very well and she was very nice. Very clean and speedy