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September 2023 by Samantha J.
I use to come here pre Covid and lived the full service with the leather treatments and the man who drove my car into the wash for me . Today I was highly disappointed that both those services are no longer . I will be looking for another car wash that will do those things for me
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September 2023 by Teresa Washburn
I spilled an entire cold brew on my passenger side mat. Also, had my brake pads changed since the last wash, so there was thick black dust on my rims. A little pricey at $35, including tip for internal and external clean with a jasmine fragrance. Thanks for supplying a cover for the guys who guide cars in for the wash. It is HOT out here!! Happy customer ?‼️???
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September 2023 by Tracy Thomson
Had a membership for years. They do an OK job. My complaints are:1. The people when you enter the wash are lazy and never want to properly spray vehicle for bugs, especially the females2. Inside the office/waiting area always smells like raw sewage
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September 2023 by Renee H.
I would give them a big fat ZERO if I could. Service has gone to crap and the inside detailing even worse. For the last several times they don't do the inside like it should be. Windows are dirty because they don't use a CLEAN towel on the windows. They don't vacuum the crevices, clean the inside of doors or cup holders, dust is left everywhere; floor mats are wet, they don't clean the back of the SUV, nothing! It's like a toddler cleaning a car! We have been members here with 3 of our vehicles for over 10 years. After this time, I think we will be looking for a new carwash place that ACTUALLY knows how to clean a vehicle without leaving dirt everywhere! Unbelievable! Horrible horrible horrible!! Poor quality! They should NOT be anything other than a simple drive-thru carwash because they don't know what the hell they are doing. WASTE OF MONEY!
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August 2023 by Gabrielis Valdez
I’ve been going to Mister Car wash for years and have sent co workers of mine and family over to get their car washes done. I normally go to the location in downtown Houston. Today I decided to try this location a few days ago & the Wash was great! but I have to say that the attitudes of these two ladies were down right rude.I’ve never experienced anything like it. I hope management does something about this. I always say Quality employees are key to a successful business. And these 2 ladies are far from that. I can tell they cause a lot of problems due to their lack of work ethic.Don’t just hire people to fill in a spot . Hire individuals that actually care about the customer/business. Hire people that put in extra work when being told. Hire people that care about keeping the work space positive. I can tell that management doesn’t have their priorities straight because those ladies obviously act however they want and do whatever they want. Unfortunately us as individuals tend to let the bad experiences stand out more than the positive some times & I say that because I hate to ignore the fact that I liked how my wash was. but the the experience with the 2 employees I came across was just flat out awful. Good luck to you guys.
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August 2023 by CE McG
Less than impressed with their attention to detail when vacuuming. I found trash easily accessible with a vacuum under the driver's seat when I got home. I wished I could have taken back the tip I gave when I made the purchase.
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August 2023 by Vince Vargas
Just an FYI-Carwash tracks failed resulting in the car behind us damaging our rear bumper; small repair, ($1,000+/-). The phone number they gave us has a wait time between 58-90 minutes and they do not answer their emails. The local manager can’t do a thing, so we’re just going to have our attorney handle it moving forward.Would recommend a Carwash that the management actually follows through on customer care.
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August 2023 by Frances P.
People were friendly and i was impressed at first and then noticed that the back of my car wasn't washed at all when I got home. At other places it wouldn't be squeaky clean but here it looked like it wasn't washed at all.
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July 2023 by Bubba Bell
Have been washing my new truck for about 3 months now. Two scratches and one 1/4 chip and two smaller chips out of my driver's passenger door this morning.Told the manager to review the before I entered camera. He said their cameras are no good with bad resolution. And that's the best he can offer.Couldn't see anything. Kept saying I got against something white. He said his general manager will investigate. Totally disappointed in the substandard equipment. Most car washes protect themselves and their customers by having quality equipment for such reasons. Cancelled both my accounts
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July 2023 by Kim Nelson
Bless the workers at this location. They did a fabulous job cleaning my car that has been on the road all summer with kids, hairy dogs and husband that likes to eat in the car. They made it all shiny and new
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June 2023 by Kimberly Nevitt
I’m a member here for the past year. I’m currently here getting my car cleaned right now. The girl outside came to my car with an attitude and didn’t even say hello when I rolled my window down. All I asked her is what’s the difference between th $10 and $15 wash for members, she really talked to me like she hated her job and didn’t like being asked a question. Had a frown the entire time from the moment I pulled, I understand if your having a bad day!! You chose to work here and it’s not my fault. I have never been treated like that at this location as I live 3 minutes away. Just saying…. You might not want her being the first face your customer sees when they come here. She didn’t even ask if I wanted to tip for the co workers doing the hard work and I only had $4 in cash so that’s all I could tip… first time for this so I did take away 1 star.Services: Delivery
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June 2023 by Curt Moreno
Not a bad value. I wish my windows were cleaner and it would take 3 seconds to wipe out my gas cover. Still, pretty decent.
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May 2023 by Gabi Tellez
So my company has a contract for full service here, so I bring 1-3 cars almost daily and I absolutely love it. The team does a phenomenal job on the interior and exterior of the vehicles after it comes out of the carwash. My husband and I have a membership with quick quack, and we're canceling to come here.The team is always quick, friendly & hard working.Don't forget to leave a tip!!! There's a tip box in the waiting area!
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May 2023 by Epic Rental
Quick lower prices compare to some in the area. Under wash under vehicle pretty awesome.. friendly vibes nice waiting room
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May 2023 by Vince Santi
When it’s working, it’s a nice car wash but most of the time at least one of the functions is not working properly. Today the under body wash and the rolling drying brush didn’t work so my truck is still dirty.
