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April 2024 by Jason W.
Me and my girlfriend went and got her carwashed inside and out and she was not at all happy with the final results
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March 2024 by KERRY- ANN N. WILLIAMS
THE EMPLOYEES HAVE NO RESPECT FOR PATRONS TIME!! THEY JUST FORCE CARS INFRONT OTHERS AFTER SITTING IN A LIBE FOR 30+ MINS. This is the only car wash that does not secure wipers on car before wash. No dashboard wipes offered. There is no option to vacuum before wash. The gate fails 70% of the time for member wash.
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February 2024 by Gabriel Martinez
Always have to tell them what they missed.
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February 2024 by Barbara Mackenzie-Baldwin
This was the worst car wash i've ever been to. I ended up having to clean the interior of my car myself after paying $49 dollars for their titanium package. I'll never go back. Not to mention, every single bathroom on the property was out of order, according to the people who work there. I can't imagine if they're working an eight hour shift what they do??
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February 2024 by Cecile Teachout
Definitely changed. Not better
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February 2024 by sol m
This place was expensive and the service was awful, the car was still dirty after they cleaned and we had to talk with the manager, I really don't recommend this place.
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February 2024 by hume1963
Great price!
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February 2024 by Mario Reyes
I been coming here for over a year never had a single issue.I never had a single issue entering a single washing bay in my 15 years of driving but today I had a immature female not taking her job serious and thought it was funny after she failed and could not direct me correctly into the washing bay.If people are not ready to give proper arm and hand signals they should not be leading a single vehicle into a washing bay.
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February 2024 by Paul
This piece was broken during my car wash, they only offered to tape it instead of paying for it to be fixed, as you can see the tape didn’t workUpdate to previous review: they asked me to reach out via email, I did and they never responded, terrible customer service, moving on
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February 2024 by Aurelia Soto
If I could I would give a zero. On 1/28 my car was taken there for a car wash, when it got home I checked it out and noticed that not one but both of my roof rail covers were gone. I went back on 1/29 because the business was already close by the time I noticed. The people there were adamant that there were no parts left behind. At this point I’m filing a police report and requesting for camera footings to be review as this are expensive parts to fix. This is unfortunate specially since I’ve been coming here for at least 3 years. I have file and official complaint online and will also be contacting the BBB. A police report will also be file. There is a reason they don’t want to review the camera footage but I don’t want to accuse anyone without proof.
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February 2024 by Sami Alkhatib
Worse service everThey are expensive owners not worth it they don’t clean good when you ask him to clean it again they reject it
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January 2024 by Rosalia H.
Paid for a titanium interior. The sales person at the front asked me to choose a scent for the spray they use in the interior - the "new car" one smells awful. I can't get rid of the odor! Their vacuuming was bad, they missed a lot of spots. I asked if they could redo it and the same young lady gave me a little attitude, then she asked a teammate to help me. All that money paid was not worth it!
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January 2024 by Hunter
Not impressed. Staff were friendly enough, but nothing was explained as a first timer. After the wash, there's no vacuum, no dash wipes, trash etc you'd have to pay for interior work. The clean on exterior itself was just weird. Specks of dirt still on the side windows and the sides of the windshield still dusty. Worth a shot to see that I'll be sticking to qq.
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January 2024 by chris collins
Hit or miss with this place. I missed for the last time, however. You pay full price for an interior clean, they should at least do a decent job. I asked the guy for a rag to remove the obvious mud from the inside of the door when I got in to leave. Honestly, a blind person would have done a better job. The lady that greeted me was very nice and polite.
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January 2024 by Elizabeth Ajayi
I have a 2022 Malibu and every time I go through Master car Wash it opens my gas tank when I ask the manager to tape down my gas tank she tells me they no longer going to be doing that so apparently they want to buy me a brand new damn car. I really cannot stand poor customer service I trust these people with my car that my car is going to be washed and it's not going to be damaged she telling me I can't trust them with my car and if it's damaged oh well wronged answer if you have a new car you need to be very leery about using master car wash because it will open your gas tank and expose your car to damage. Make sure you are requesting in the tape down your gas tank and don't take no for an answer that's not my problem it's theirs.