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November 2023 by BeCrowned Official
Worst thing I could’ve done was trust Mister car wash. I was all smiles until I left on Friday 11/3 .They teach their employees to lie, and deny liability. God knows karma is real, and to act with dishonesty and unethical behavior is disgusting! If you’re reading this please go to a hand car wash. These large corporation car washes care nothing about your investments. I would update my comment if company took responsibility, but from other people experiences I’m not sure if that would happen. I wish I could give 0 stars.
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November 2023 by bismah ismail
My father has been a dedicated customer to Mister car wash. However, I can't say the same about Mister car wash providing my father with great services. His airpods have been stolen twice at the same location. The first time, was a couple of months ago and my dad spoke to the manager and he said that he would look into it and came to a conclusion that there was no evidence. The second time happened a couple of days ago and the manager said the same thing. Both times it occurred at the same location in the same car. Coincidence? I think not!
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November 2023 by Tania
This car wash not only does a mid job at cleaning, but it they clearly employee kleptomaniacs. This is the second time that my uncles AirPods were stolen on 11/13 at 3PM. A couple months ago was the first time, and each time they apologize and tell him to speak to the manager. I can’t believe this happened a SECOND time & their horrible management has done nothing.
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August 2023 by Kaci S.
Look at MY pictures from 08/07/23! As far as connivence for a quick car wash. 5 stars. Plenty of locations in Houston. However, this is the 3RD time I've went to this specific location for a internal clean. I paid $15 for someone to sit in my car to take it through the wash and that's about it. I think my dashboard was the only item that was fairly clean minus a spot. The rubber parts that come out of the doors and middle console weren't touched (maybe 1 was?). My doors weren't touched, I had a piece of chalk that I removed before getting out for them to clean and the chalk dust was very noticeable, they didn't even rub rub it off with their hand! It's chalk! I don't know what the guy who vacuumed did, my seats still had food, dirt, etc., sitting on it, and my dashboard still had a sticky ring mark on it from a drink I laid down on it. My arm rest (see pictures) wasn't wiped down and still completely obvious DIRTY. They rolls me they couldn't wipe my seats down because of Covid?!? Okay fine but what else was done? I'm so disappointed because I've now cancelled my membership and would rather pay $29.99 down the road for a real cleaning monthly verses unlimited car wash for $19.99. I should have known better than to return for a internal car clean for a 3rd time but it has been 2 years since the last.
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August 2023 by codey church
Unprofessional staff, there is no automated drive-through for members. Someone has to come to your car and manually scan your vehicle. That's if the battery isn't dead on their ipad scanner.? The car wash machine always has something broken and not working.
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July 2023 by Valentina B.
Long overdue in this review, I've been coming here for two years and everyone is always extremely friendly and helpful. I have two big dogs that love car rides, and they shed like crazy, huskies... what can you do.I try to come once a week with the membership and they do pretty good job at taking most of the hair out and leaving the car smelling fresh again. It's not like a $200 detailing job, there are spots here and there, but for $70/month to have the inside and outside of the car cleaned it's great!
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July 2023 by Matt R.
Fair prices. Fast service. Friendly people. One of the managers in particular, Jesus, was incredibly helpful when my car wouldn't start after being cleaned. Above and beyond. Made my day.
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June 2023 by Tonney Tone
For $40 whole dollars you can get your car cleaned with the quality of an 8 year old. All sarcasm aside, I would consider the interior vacuum job inadequate. Also the dried brown water spots on the windows. I unfortunately cannot recommend this location based on my personal experience.
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June 2023 by Frankie Hall
The service does not seem to be as good lately. I have the unlimited washes plan and they do not seem to do as good a job as pre-COVID.
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June 2023 by Donatienne Tusseau Ninot
Never again!!! Please avoid this place!! I gave my car to to them in one peace and than they give it to me in two pieces. Management say they are not responsible for it because it was already damage. It wasn’t even like that when I gave it to them. Now I’m stuck to pay God knows how much for them to fix my car. If I could give them a 0 star I would. They seem to not care. If I was driving nicer car they probably would have fix it faster but because I don’t that’s how they treated my car. Please just go to a professional hand wash. It may cause a lot but at least your car wouldn’t be damage. Then endService: Auto detailing
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June 2023 by Fahad
One of the employees there who really looked like they hated their job told me “we dont detail cars” after I asked him for a towel to clean off some dirt that was still on the car after he said my car was ready.Had to tell him “okay, but you’re a car wash, and my car is still dirty.”I think I used too much logic because he just walked away. And to think I tipped them too lol. Absolutely not coming back here again.
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June 2023 by Lynn Hollingsworth
My car interior was not as clean as it has been in the past. I had to ask to have my middle console wiped down after the fact and my windows were spotty and still dirty in places. I may have to consider trying a different place next time.
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June 2023 by Jake Musk
Terrible service, had to come clean my own car interior again
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April 2023 by Robbie Myers
Terrible wash! SIDES OF CAR NOT CLEAN. Mister Car Wash service has gone down since discontinued brushing sides of cars before entering wash. They have pre-wash sprayers, but they don't get car clean. Very disappointed in Mister Car Wash BAD QUALITY at all their locations in Houston that I have used, which is several. IF YOU ARE CONSIDERING A MEMBERSHIP, GO ELSEWHERE; Mister Car Wash was good a few yrs ago; but now it's a waste of time & money.
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April 2023 by Marlon McMillan
First time using Mister car wash while my wife and I were visiting South Carolina and our experience was great ?? I especially love that they offer FREE dry cloths, FREE vacuuming and compressed air.