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July 2023 by Cristhian P.
Went to this establishment for a one time car was and did not consent or agree to a membership. Have been charged multiple times and no customer service representative available to cancel.
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May 2023 by Juan Sanchez
(Translated by Google) Place(Original)Lugar
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March 2023 by Gabriel G.
rude ass customer service literally yelled at my mother & shit talked to her because they couldn't explain the instructions right. plssss save your money & go somewhere else
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December 2022 by Melody B.
Went to the one on Bingle.. car was damaged & still waiting for them to respond. SEVEN emails, countless calls & NO RESPONSE Had car repaired already but wanting to warn others
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September 2022 by Jojabee 3.
The wash service was fine EXCEPT for one important detail. After checking my credit card statement for the $20 wash package that I had purchased, I noticed that I had also been charged 25 cents for a random "crypto" charge (see attached screenshot) that I did NOT authorize.My suggestion? Ask for a receipt after making your car wash purchase and if you end up noticing an extra charge on your credit card statement, just dispute the charge with your creditor. The credit card company will remove the unauthorized charge from your account and will also do a further investigation.It is a shame that Cadillac Express is involved in shady practices! A 25 cent hidden transaction per customer adds up. Also important to note, I noticed another reviewer here mentioned that his credit card was erroneously charged long after he had had his car serviced at the car wash center. That, my friends, is not cool.I will be reporting Cadillac Express to the Better Business Bureau and I will NOT be returning to this establishment for future business. I cannot (on good faith alone) recommend their service to anyone.
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July 2022 by Andres Q.
Came to get a one time car wash here 2 months ago and then yesterday they charged my credit card for a membership. I never signed up for a membership. Tried calling and no one answered so I had to cancel my credit card.
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March 2022 by Mike H.
Do NOT go to this car wash. Faulty machinery that had destroyed vehicles. Owner is unresponsive and flip flops with different t body shops. Unwilling to make things right. Faulty machinery. Worse customer service. There are too many car washes in Houston to waste your time and money on this establishment. Find somewhere who takes care of their equipment, ensuring safety and quality service. This is a penny ounchjng fool.
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October 2021 by Carol W.
Took my car to the Little York location on October 4th to be washed. I did not notice that the back was not clean until October 7th. Went back on October 8th and asked for a re-wash. The clerk went to ask the manager and the manager said he viewed the camera and that my vehicle was clean when I left. That is a lie. Manager did not even come out to talk with me or look at my vehicle. Poor customer service! Just sent to clerk out to deliver his message. Will not go here to wash my car; will take my business elsewhere!
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August 2021 by Misty M.
Brought my mother's dirty SUV and they did an excellent job in cleaning and detailing. We purchased the Basic Plus package and we're highly satisfied. All the staff was super nice and friendly. My family and I will definitely be coming back.
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June 2020 by Nicole H.
Saw a 5star review and thought great!! I called and no one answered. Later when I called back (11am) a man with a groggy voice answered the phone by stating "Hello" sleepily. I asked if this was Manndini's hand car wash, and after a short sigh, the man hung up on me. Lost a customer.
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May 2020 by Justin M.
Would definetely recommend this place ! Best prices hands down with amazing service. They really do a thorough job with the detailing Will be returning here
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February 2020 by Mohamad M.
I found my new favorite hand wash place really nice people and they did a phenomenal job. They ta care of all the small details. Highly recommend them
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December 2019 by Ashley P.
Small hand car wash business. Super friendly workers, did a wonderful job of cleaning my car! It's so hard to find a hand car wash that isn't trying to charge you an arm and a leg. My new favorite place
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March 2018 by Ligia Elena González Valbuena
Very difficult place to find
