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January 2024 by Shawn R.
The service was great here. William took care of my client and myself. He was fully knowledgeable and attentive. Modani has a lovely selections of contemporary furniture. Very chic and now. Will be back soon.
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January 2024 by Ivan P.
At first had some issues with correct cancellation on some items that were still charged on my credit line. After a short phone call with Gary, the issue was immediately addressed effectively.
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November 2023 by Pamela I.
Please don't waste your money purchasing anything from this company. After you purchase your item the customer service goes down the toilet. They sell you an expensive warranty service that isn't worth it because the company never responds. When you call Modani to complain about the warranty service they just tell you that they have nothing to do with the warrant service. Horrible!
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November 2023 by TaraAlain L.
Came to browse the selection, looking specifically for large dining tables. William was ready for us at the door with a smile and welcoming, friendly attitude! He asked what we were kind of style we were wanting, then showed us a couple pieces and gave us the opportunity to browse and talk privately without hovering. When we were ready, he was patient and very thorough in addressing all our concerns, questions, ideas, and so helpful through our decisions without making us feel pressured to purchase. He was very knowledgeable in the products and helpful with design tips. The two other sales reps were very pleasant as well, and the energy in the store was a very friendly, pleasant environment. Overall, a great experience, and would 100% come back!
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October 2023 by rotimi mohammed
Gary is the rep that helped me with the issue I had with my purchase at Modani. He was very nice and was able to resolve the problem. He was excellent and he listened.
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October 2023 by Art Sales
Walk into Modani Furniture because we were looking for a small dinning table and we found the perfect one! William Williams help us find the perfect one and was super nice and knowable. I highly recommend to check out this place for modern stuff.
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October 2023 by Kalpana Chowdary Boppudi
We purchased the dining table and coffee table. We found small defect. Gary (from customer group) was able to help us either for replacement or offered some discount . Loved Modani furniture and the way they assisted immediately.
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October 2023 by Arist S.
Walk into Modani Furniture because we were looking for a small dinning table and we found the perfect one! William Williams help us find the perfect one and was super nice and knowable. I highly recommend to check out this place for modern stuff.
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October 2023 by Susan Aguilera
Thank you Paul for assisting me in looking for my new couch. He is very attentive and truly listens to your needs. He doesn't try to upsell you on anything. Which I truly appreciate in a sales person. That are personable and looks to satisfy the customer's needs. I truly recommend Paul as a person to ask for when shopping at Modani.
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September 2023 by Movado Vo
We purchased the bed (order no 629559) and the screws were missing in the package! We were so unhappy and frustrated! However Gary (from customer group) was able to help us for the missing screws. In addition he accommodated some discount to make us as the 1st buyer to be happy! Excellent services from Modani!
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September 2023 by Licia H.
I purchased the Maili sectional sofa (purple and orange) online and was totally disappointed! First, it took forever for them to send me the order number or respond to my email inquiries. Second, the delivery took forever, and when it arrived, it was not at all like it was pictured online. The sofa is hard and uncomfortable, and it sits extremely low on the floor, unlike how it is shown in the picture with the side tables. Buyer beware! They have a ridiculously short return policy (7 days) and are unwilling to assist with returns! Be cautious when ordering Modani furniture online! You're better off purchasing furniture from a Modani showroom where you'll have the opportunity to test the furniture before you buy it!
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August 2023 by Kimberly Vargas
Wonderful experience at Modani. We love their furniture but best of all we loved the attention and help received from the Senior Design Consultant William Williams. He was very detailed and humble. Definitely recommend.
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August 2023 by Mike Heard
I’ve been shopping here for years and the products and service are always great. Paul was really helpful with assisting me on what I needed and got me a little deal on a buffet console that I needed for my formal dining room.
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August 2023 by Jay Harris
Paul Manning is a great representation of what a salesperson should be. He helped my 83 year old Mother select great pieces for her new place (she just downsized). Paul was always sweet with her. He listened to her carefully and paid attention to detail. Most importantly, Paul never tried to cheat my Mother out of money. My Mother returned to the store several times to purchase additional items, primarily, because he is honest and easy to work with.
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August 2023 by Phyllis Smith
We had a great experience on August 1, 2023 with our purchase from Modani in Houston. The salesperson was very friendly and patent. We are excited and patiently waiting to receive delivery on our furniture purchase. J C Smith