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January 2024 by Danny Villarreal
Poor, slow service at the Oil Change service. I have been coming here for over 25 years and don't ever see the same employees working so high turnover. Never complete the 32 point service unless you ask. Most sit around and don't do anything. Definitely time to find a new place to get my oil changed.
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January 2024 by Tony TOPS
I actually visited their Oil Changing place next door. And I have to say I will never ever go back!!$111 bucks for my F150,the cheapest synthetic oil change they had. The Mobil 1 would have been much higher, and not to mention Royal Purple would have been out of this world! They even charge me extra for the cheaper style oil filter.
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January 2024 by Renee Rixie
Was not told prior to ,ridiculously overpriced oil change, that my car does not qualify for the free car wash. Additionally I asked them to check my tire for a slow leak and they found nothing. They also did not know how much air to put in my tires. Oh and by the way, my tire had a nail in it.
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September 2023 by Trecey M.
This is a great detail shop for anyone e who wants to het their car detailed, Matt the fro t service told me that there was no point t in getting my car waxed because the clear coat was go e and waxing it wouldn't do any good, but other places around town me that that's all I needed. Thanks Matt for your honesty. And my carblooks great.
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September 2023 by Jada P.
DO NOT COME HERE TAKE YOUR VEHICLE ELSEWHERE ASAP!!! I dropped my vehicle off to get an interior detail and they ended up breaking my head visor in the process I called the car wash back the next day when I noticed and was told to come back and they'll fix it , once I came back they didn't have the specific screw to screw it in so I called my dealer and get the screw price which was $33 and I told the owner she got rude and said "well there isn't even proof we broke it" then decided she wasn't going to pay for because it was $33!! SO SAD I will never return here again they are thieves ! And very dishonest it's sad !
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September 2023 by Lisa Bloemer
Great car wash! They Always do a great job cleaning our cars. Fully staffed and very nice employees who care about your car and personal items.Service: Full body wash
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September 2023 by P Ma
Avoid at all costs! Negative infinity stars^23. Do not take your car here for any services whatsoever. They do a horrible job cleaning and will damage your vehicle as they did with mine. Management is dishonest, and this translates to poor work ethic amongst the employees.Service: Full body wash
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August 2023 by Carlos Pastran
Wife did not listen to me when I told her to avoid Mr. Detail car wash and this is the result. Now I need to figure out how to remove the adhesive. What's the purpose of the tape on top of the car???Services: Full body wash
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August 2023 by David Terry
I would like to commend Kristen Hester, the Auto Appearance Specialist at Mr. Detail. I've been going to Mr. Detail for 23 years and had never had an issue. Recently, there was a mishap whereby a blower had damaged my grill. Ms Kristen quickly came forward to remedy the situation. She was very professional and polite. Thanks Kristen. Mr Detail is lucky to have an executive like you.
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August 2023 by Bruce J.
I paid for "full service" car wash, when I inspected my truck I noticed no attempt what so ever was made to vacuum the dog hair from the back of my front seats, the dashboard had not been wiped down thoroughly it still had dog hair on it, the instrument cluster had not been wiped down, and the stearing column bellow the instrument cluster had also not been wiped down. I do not recommend this car wash! I will have to clean and vacuum the interior myself.
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July 2023 by Shelby
I had high hopes for this place because my co-workers recommended it. I'm never going again unless I have no other choice. Reason being, I asked for standard oil... they gave me synthetic...They didn't change my cabin air filter either. Since they gave me synthetic oil, I spent more than I was planning. As a woman, this has happened to me too many times where I feel auto shops take advantage of me and other women. I now have to check under my hood on the site every time get service from an auto shop. And I'm glad I did this time because they also left a loose cap under my hood. I don't even want to go back there for my free car wash...This is the fourth time an auto shop has done this to me. I still have yet to find a GOOD and REPUTABLE auto shop/mechanic outside of my dealership. I'm so tired of it. Do better. Only giving 2 stars because they were fast... but too fast to get the job done right.
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July 2023 by Easy Peacy
The website says that the full service car wash is 14 when you get there at 17 besides that my car was definitely cleaner coming out then it was going in and I'm grateful for that
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July 2023 by Corin D.
There was some debris left on the driver seat that wasn't there when I gave them my car. Mediocre work, but I guess sufficient. Sitting in the waiting room being forced to listen to their religious music was just the worst!I do not come to get my car washed to be preached to buy some pagan religion.
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June 2023 by jason manlove
This place is on a steep decline in both customer service and quality. I have been going here for about 20 years and today will be my last visit. I am giving them 2 stars because the manager (female) yesterday gave an honest attempt to correct the quality control problem on my first car. I left a second car there overnight because I was told that it needed a clay bar treatment for $250.00. I agreed and added the additional $30 for the seats for a total of a $280 car wash detail. I picked up the car this afternoon and it was terrible. They did not do a clay bar treatment and the “manager” (male) told me that they would never recommend a clay bar treatment on my car. Well you did, and you even charged me $250 for it! The seats were also completely untouched and the same manager (male) claimed to have personally done them himself. This guy is a total joke and this company will suffer as a result. I told him that he had lost my business of 20yrs, he didn’t care. Don’t waste your time or money here.Service: Full body wash
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June 2023 by Courtney Cates
My truck looks great; they did a wonderful job. Waiting room was comfortable. I appreciated that they played Christian music, had a couple of Bibles around to read, and everyone had a great and helpful attitude. Won't go anywhere else now.Wait time is typically an hour, but mine was 90 mins. I think they forgot about me, hence the 4 stars only.