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October 2025 by Adrian
Pumps are always down at this station, if it is working then pumps are so slow to fill up. Constant issue here, if you can go somewhere else
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September 2025 by Samuel Marinov
Used to be a great place after they rebuilt it a few years ago. Now the store constantly has a line to the door because there's only 1 register ever open, and it's constantly getting hung up by customers buying lottery tickets or being too chatty with the cashiers.
Just to be clear, most of the cashiers are great, it's store management that needs to get fired.
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May 2025 by Tammy Oakley
Thanks Ms Barbara Jean. You really are a great customer service representative for Mufphys USA always polite and and a smile on your face. Thanks for keeping my forgotten Drivers license and working when I came to see if I left it there. You are My Angel. Happy Mothers Day. From Tammy Jo
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March 2025 by Dawson Dobbs
Trying to get gas at 2am because I’m on a road trip and none of the systems work.
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January 2025 by Madi Marat
OUTRAGEOUS!!! CHARGES FOR AIR FROM THEIR PUMP!!!!
As mentioned in other comments this place CHARGES FOR AIR FROM THEIR PUMP!!!!
I don’t care if you have technical issues with pump You as a business TAKE CARE OF IT! Not from my account!!!
How is this place still operating!? Where are government control services!!!
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December 2024 by ILI CAS
WORST CUSTOMER SERVICE AMONGST ALL MURPHY LOCATIONS IN THE GREATER HOUSTON AREA.
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August 2024 by Amy Heaner
I was inside just now checking out and the girl at the register was ignoring her customers barely even acknowledgeing them when they addressed her directly. She was to busy talking to her friends to even pay attention. The woman in front of me had to ask her 3 times if an item was still on special before she even acknowledged her. I was having trouble with my chip on my card and almost left without paying not knowing there was a card read error till I have my card and wallet put up and was about to leave. As someone who has worked in customer service for 25 years I told her she was not providing acceptable customer service at which she replied "I don't care, bye". One of the worst customer service moments I've ever experienced. Not looking to get her in trouble, but Murphy USA needs to train their customer service representatives better. I am a customer and a human being and she treated me like I was inconvenienceing her. SMH.
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June 2024 by Danhia Anaya
Fri, May 17, 2024 @ 8:07 am. Gas station closed due to tornado affected and power outage area.
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March 2024 by Jean Smith
When i brought my gas money to the register the register told me to "Count the change."Then I asked her to help me lol and got this response" I don't know why u giving me this change we don't have to accept change that's not rolled up. I could easily just send you away and not count this change period.."Nice business yall running here. Got a bunch of people behind the cash register stuck on their phones and starting stuff with the customers.
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March 2024 by Richard Johnson
The cashier that was working on the night of February 16, 2024. Would not sell my wife cigarettes cause she didn't have her Id on her to swipe . So, my wife told her that's okay. So then, I told her I would swipe my Id and buy them. And then, the cashier refused to sell them to me with my valid Id. The fact that the cashier wouldn't sell even me was very ridiculous. My wife is 56 yrs old n we understand no Id no purchase on tobacco or alcohol. My wife was offended because there was a customer in the store purchasing gas and she said something to him about my wife and laughed at my wife! That was totally rude. My wife also has a friend that frequently purchased gas there. This cashier gave her a hard time about her debit card and the cashier whispered something to a friend that was hanging behind the counter with her just an ordinary customer. Not another worker a customer. She has some girl there with her hanging behind the cash register judging people. She made my friend cry and ignored her when she was ready to make her purchase. Your worker was very unprofessional. So, I refused even fill my car up with gas at that Murphy's USA. Because, she is racist. I was not happy with my experience.
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March 2024 by Bob Park
Absolutely the worst staff I've ever encountered! Great prices for tobacco & gas, but the WORST "customer service" ever! I went to the only open register, asked for my cigarettes (which were at the end by the closed register - about 10 feet away) & young african-american girl said "I can't believe you're gonna make me walk all the way back down there!". It was literally 10 feet max. She then threw them on the counter, they slid off & she then "suggested" I not be so clumsy! I couldn't believe it. Be ready for a verbal assault if you go in to the store. (& pay at the pump wasn't available!!!) Horrible.
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March 2024 by Jesse Houston Tx Foodie
Shelby is the best. Great customer service
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January 2024 by Eric Quillens
Great customer service love everyone in there
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November 2023 by Claudia Espino
Cashier has attitude
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October 2023 by Rodnier Zayas
Really think this place should quit hireding this ratchet az employess woth that unprofessional sorry attitude never going back here
