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April 2024 by Lisa W.
This company moved me over 1 1/2 years ago (August 31, 2022) and I am still having nightmares about the move. They cancelled on the first day. Showed up at 5:00 p.m. instead of 8:00 a.m. on the second day. They tried to cancel again but I had to move out because it was the 31st of the month. They DID NOT know how to pack a truck. They kept removing items and looking confused about how to pack the truck. When I gave them suggestions, it seemed to irritate them. They packed so poorly that we had to make two trips to the storage unit to drop off my items. On the last trip, which was about midnight, one of the movers just started throwing my boxes to the back of the storage with no regard to what was in the boxes. The reason they threw the boxes to the back of the storage (which was totally unacceptable) was because they blocked the entry into the storage unit with large pieces of furniture instead of leaving a pathway. Once again proving that they did not have experience with packing a truck or a unit. It was late and I was a female alone at a storage facility so I was afraid to say too much because I did not want them to retaliate. I called the office the next day to complain and was told that if I move again within 90 days and use them, they would reimburse me for any damaged items. I never got an apology or a refund for the overage in time since they did not know what they were doing. I know I paid for an extra 4 hours that should not have been clocked if they got to my house on time (8 am) and wasn't tired because they decided to make me their second move that day and moved someone else first. They promised that I would be first since they cancelled on the original day (30th), but instead they showed up at 5:00 p.m. I am about to move again, and I dread the idea of trying to find another moving company. But what I dread even more so is opening up my boxes and finding 90% of my precious glass items broken. It will be painful because some of these items are irreplaceable. I have moved approximately 8-10 times in my lifetime, and I have NEVER experienced this level of inadequacy. This was by far THE MOVE LITERALLY FROM HELL!!!!!! If I could give a NEGATIVE 10 REVIEW, I would! When Murray Moving Co shows up on your caller ID, BLOCK them Quick!!!! Lisa - Houston, Texas
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March 2023 by chris abbott
Wish I could give zero stars. We paid a deposit and scheduled a moving date. Then was passed off to Frontier Moving Company (great company.) We called multiple times to get our deposit back and left many voicemails. Of course can’t get ahold of anyone. This company is trash and has stolen our money. Do not use this moving company the owner is a crook!
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August 2022 by Brittney C.
Long story short, they broke my 65" TV and said it was because it wasn't secured. However I drove 1800 miles in a uhaul with no damage to my television. I would look elsewhere if you are going to spend $100/hour for a crew
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October 2021 by Casey W
Brian and Mark moved everything in quickly and were beyond professional. It was a hot day but they worked non stop until everything was done. Such nice guys. 10/10 would recommend!
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December 2020 by Jordan Richey
The 2 movers helped us move from our 3rd story apartment to another apartment on the 2nd story. They moved super fast and were carful with all of the items. Very nice and polite guys and super hard workers. Would recommend to anybody. Good prices.
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October 2020 by Katherine Ta
Professional, friendly team. They took the time to wrap our belongings so they would not get damaged in the move. Even though they were paid by the hour they still worked as fast as they could to help us move our things. They were also very reasonably priced. Would definitely recommend.
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August 2020 by K J
This was my THIRD time to use Murray Moving Co. They are professional, quick, hard working and respectful. They changed up the way they do pricing and it’s all-in per hour (of moving work) instead of tallying gas money and travel time etc. And I liked the new pricing better. Our three movers worked hard. Thank you!
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August 2020 by Katie J
This was my THIRD time to use Murray Moving Co. They are professional, quick, hard working and respectful. They changed up the way they do pricing and it’s all-in per hour (of moving work) instead of tallying gas money and travel time etc. And I liked the new pricing better. Our three movers worked hard. Thank you!
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May 2020 by Ivan Efimov
Very fast working team. We moved from the 3rd floor to the third floor, a tough move, but these guys did that like piece ok cake in 3 hours.Highly recommend.
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February 2020 by Melissa Cantu
I had a great experience with Murray Moving Co. Joe, Santanna, and Joey did a wonderful job. They were polite, efficient, and careful with my belongings.
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November 2019 by June Walker
On Wednesday, October 23, Jose, Joe and Jesus moved a hospital bed from a nursing home in Kingwood to a memory care facility in Cypress. I will also mention Derek in the office who scheduled & coordinated the move and did everything possible to make this move as easy on me as possible. They took down the bed and, after moving it, set it up for me. They were really GOOD -- very professional, efficient, customer service oriented, polite and respectful. Should I need a moving company in the future, I will definitely call Murray movers. Great job!
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August 2019 by Sheri Michelle Staten
If something is damaged, do NOT expect them to reimburse you for any claims you might file for your broken furniture. Was happy with them showing up on time. Was happy with the polite movers taking care to wrap my furniture. There was a mishap where my glass curio cabinet was broken on the drive. I told them, "things happen" and followed the instructions on filing a claim. A MONTH later, 11 emails, 6 phone calls, 3 promises it would be mailed as soon as possible, and uncountable apologies, I STILL do NOT have a check for a mere $75 settlement on my curio cabinet that was worth four times as much to me or to replace. Really ruins the whole thing.
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August 2019 by Melonee LeBlanc
Jerald, Ronald, and bríndale did a fantastic job while helping me on my move. They came on time and prepared ready to work. They finished the job in the time I was wanting. I highly recommend MURRRAYS moving company!!!!
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August 2019 by Todd Boutte
Jerald, Brendale, and Hemssey, did an awesome job with us on an all-day move across town. They were polite, on time, and extremely careful with all our belongings and furniture. Highly recommended crew!
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August 2019 by Michael Freyman
Matt and Ronald were very professional and worked very hard. They got the move done faster than I expected. I would highly recommend them to friends and family.
