-
December 2023 by Van B.
Hanna Zewedie did an outstanding job providing me service today. I felt like she went above and beyond her call to duty.
-
November 2023 by Holly H
As always my interaction with National was very smooth. From picking up car, checkout and return there were no issues. I have had Lakisha on my last two returns and she is amazing! Quick, professional, friendly. I always use National
-
November 2023 by Ranaldo Overton
The associates were very pleasant and professional. They were obviously understaffed for the amount of customers. The vehicle I was driving should not be a representative of your company. Cracked tail light(I got pulled over) no front license plate , and a bullet hole in the tailgate
-
November 2023 by Charles Dechman
I enjoy renting from National. they have a easy app to use and with the Emerald Isle selecting a car and getting checked out is easy and fast. Having the receipt sent to my email is also very convenient.
-
November 2023 by J Hunt
I normally do all my rentals with a different company. But because my normal place, didn't have the vehicle I needed available for me. I ended up coming to National. The rep (Monica) was wonderful. She was very helpful in explaining what was required from me, and she showed great patience with me and the many questions I had for her. As for the vehicle, everything was just right. Beautiful newer vehicle, that was super clean and so comfortable.
-
November 2023 by Mark Meissner
Been using National Car Rental for over 10 years now and am always impressed with the efficiency and professionalism that they show. The car selection in the Emerald aisle and Executive aisle is very good. We have never been disappointed. Thanks National!
-
October 2023 by Jurel H.
I normally do all my rentals with a different company. But because my normal place, didn't have the vehicle I needed available for me. I ended up coming to National. The rep (Monica) was wonderful. She was very helpful in explaining what was required from me, and she showed great patience with me and the many questions I had for her. As for the vehicle, everything was just right. Beautiful newer vehicle, that was super clean and so comfortable.
-
September 2023 by Stephanie Hayes
Customer service was great once I got there. I had lots of information on picking up my car, but more information on dropping it off would have been helpful as well. I wasn’t quite sure where to go or how the entrance worked, but you can figure it out. The experience was pretty seamless otherwise. There are several gas stations nearby, so take note of them as you’re leaving.
-
August 2023 by Myla Townsend
The check in process was instant and the Emerald Aisle selection at Hobby Airport was fantastic. Drop off was quick and easy and there were no problems with the vehicle during our stay. Great experience and will definitely reserve with them again!
-
August 2023 by Robert Graham
Love everything about National from ease of booking, picking your own car, quality of selections and ease of drop off. One thing I would improve is the checkout process. Once I have my car, it takes 5-10 minutes to get out. This could be expedited for frequent users. Other companies use a QR code. Otherwise, awesome!
-
August 2023 by Dovelle Sala-Diakanda
The service was great both at pickup up and return. Upon arrival for my last rental, my vehicle size I had reversed was not available. However, the agent at the counter went above and beyond to find me what I had booked, and she did it all with a genuine smile, apologizing for the inconvenience instead of just telling me that it was not available ( like I have experienced with other companies). At the end, she got me what I needed and we had a great conversation while I waited. Amazing Experience overall
-
August 2023 by K Burch
Best rental car agency, why? I love to be able to walk and choose the car I rent, no hassle. I have tried Budget a couple of times, because they are a little cheaper, but always have problems with budget, delays, cars not clean, bad customer service, etc. So I am sticking with National.
-
July 2023 by M K
Shout out to Roshan, Alexis, Manual( assistant manager) from check out to return the people were awesome and rocked the rental experience
-
July 2023 by Sara Land
I really enjoy booking with National Car Rental! The have excellent vehicles and employ top tier individuals with excellent customer service! Shout out to Mesfin at the check in counter, Alisha at checkout, and Dante at the drop-off! Again Top Tier!
-
July 2023 by Cesar Ramos
Best experience I’ve ever had with a car rental! First time in Houston and I had an amazing time especially thankful for Monica & Ceece at the Houston Hobby Alamo and national car rental. She was so fun, sweet, professional, and fast all in 1. They were both so helpful and I have never received such great service at any car rental service. Thanks to them I will most definitely using Alamo from now on. Once again thank you so much Monica & Ceece for blessing us with a great car rental, experience and most importantly an amazing memory.
