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November 2023 by Eboni Drummond
Initially, when I first called North America RSA, I thought I was in need of a jumpstart. When the technician arrived, he took his time and tried to get the car started but was unable to. We both thought I was in need of a new battery and so he removed the old battery and gave me a ride to Advance Auto Parts to purchase a new one. He brought me back to my car and installed the new battery for me. Even after installing the new battery, the car still wouldn't start and I had to call for a tow but the technician's service was great! He went the extra mile to try to help me and that was very much appreciated. Very nice and patient. Would definitely call again if I'm in need of assistance!
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October 2023 by Kanika Morris
He was very communicative, and very nice, introduced himself In a properly manner, and was on time
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September 2023 by Sarita Ginee
Quincy was extremely professional. He responded in a timely manner and also sent me a photo to confirm that he picked up my car after I had to leave it sitting in a parking lot. Highly recommend 10/10Service: Car towing
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September 2023 by Dreena Jo (Elcarim)
A huge thank you goes out to Quincy and Hank for their amazing teamwork, going the second mile demonstrating professional workmanship making sure my vehicle reached its destination in a prompt timely manner. Thank you Quincy for your upbeat friendly & optimistic demeanor, and your valuable assessment applying the best method of action.. Your customer service is absolutely impeccable and worthy of a 10 star review. Thank you both for jumping right in and effortlessly taking care of business promptly with precision and focus. I am very appreciative for your services provided. Well done.Service: Car towing
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September 2023 by Tyra Metoyer
Quincy was thoughtful and conscientious bright and early this morning. He provided frequent updates to help set my expectations and then handled the car with care. If you need a tow, you need Quincy.
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September 2023 by KeOshi Pritchard
Amazing! A GOD SEND! He helped me out in 15min. He needs the best tip possible! Don’t play about him
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September 2023 by Gretoria Carter
Amazing service , very polite and got the job done quick!
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August 2023 by Lee Higgins
Quincy Adams provided the best experience I’ve ever had with a tow situation. Everything else that day was a horrible experience with the vehicle’s warranty service. Quincy however made me laugh through the whole experience and it was was exactly what I needed at the time. Thanks again Quincy!Service: Car towing
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August 2023 by David Taylor
Fantastic customer service. He worked with me on getting a rental car towed. Extremely great communication.
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June 2023 by Marcella E.
Quincy Adams is the best tow truck technician I've ever encountered. He is very knowledgeable and eager to help. I called for a tow through Volvo roadside assistance. He responded immediately. He called me, and we tried troubleshooting, but my hybrid needed a tow. Quincy made it to me in about an hour. He could get my car running long enough to load it onto the bed of his tow truck and brought it to the dealer in a timely manner. I am very grateful for his dedication to providing stellar service. There aren't many tow truck drivers that are as empathetic and caring as him.Service: Car towing
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June 2023 by Sharmelle Pittmon
Quincy was my tow truck driver and he provided prompt and friendly service. He contacted me quickly and ensured that I was safe before arriving. Once arrived, he handled my car with care and has a friendly and helpful disposition. He even communicated to the Tire staff once we arrived at the Tire Shop and ensured they understood my needs. Thank you.Service: Special vehicle towing
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June 2023 by Vidyadhar Jangale
I wish i could rate my experience more than 5 stars. Quincy was absolutely wonderful and very helpful. He went out of his way to tow my car and deliver to dealership.
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June 2023 by Josue Escobar
Great service, professional and friendly service! Really fast rescue!! Highly recommendService: Special vehicle towing
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June 2023 by Steve Guerra
Great company to do business with, great communication both on the phone and by text updated me on every step response time was very fast. Thanks for all the help but highly recommend.Service: Car towing
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April 2023 by Jen Taillefumier
Quincy was absolutely the best!! Friendly, professional, sent me pictures so I would know my car made it to dealer safely. He made a terrible situation easier to deal with, highly recommend!!!Service: Car towing
