Northern Tool + Equipment

Northern Tool
Hours: Northern Tool + Equipment has been providing professional businesses, contractors, and do-it-yourselfers with high-quality tools and equipment since 1981. The company prides itself on offering excellent customer service and product expertise to help customers tackle any job. Northern Tool + Equipment is an authorized STIHL product and service dealer, and they also offer small engine repair services, including generator repair, pressure washer repair, compressor repair, and mower repair. Customers have generally had positive experiences at Northern Tool + Equipment stores. They have praised the store's helpful and welcoming staff, including Lupe, Daphne, and Griselda, who have been described as polite, patient, and understanding, even with customers who have young children. The stores are known for their efficient exchanges and returns, even without a receipt. However, some customers have suggested that the store could improve by providing an aisle directory on their website to help customers find items more easily. Additionally, one customer noted the need for more shopping carts and baskets in the store to make it easier for customers with young children. Overall, Northern Tool + Equipment is a well-run business that provides quality tools and equipment, as well as excellent customer service, to its customers.

1. Houston, Texas