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September 2025 by Jan Pittman
Easy to place order
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September 2025 by James H
everything went smoothly
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August 2025 by Lavell Young
Don’t buy anything from there. I purchased a pressure washer from there used it two times and it broke down. Took in for repair and everytime I call they say the part coming in next week. It’s been 3 weeks. This store needs to be closed down as well. I’m loosing money waiting on them. This is not right. The service manager Norris is no help as well. I paid for something it should be fixed at a reasonable time. This is outrages. Do Not buy anything from here. Now I see why they don’t be busy. This store is a joke
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August 2025 by John Rosas
Northern Tool North Houston always has what I need, when I need it. The online pick up is fast and easy.
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July 2025 by Billy Ralph
Love shopping here. Very nice, friendly and helpful people.
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May 2025 by MacLean Hess
7 people working in the store and only one cashier, who took 10 minutes to check out the guy in front of me. Studiously ignored by the manager. Cashier didn’t even acknowledge the wait when she finally got around to helping me. Northern should close down this store, it’s only damaging their reputation and it’s obvious none of the employees or even the manager wants to be there anyway.
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January 2025 by Robert Bushnell
Avoid this place if you can I dropped off my equipment that was under warranty and just received it back today after 9 months. Got there and the employees said it has probably been sold since it was there so long and by the way even with the receipt they still wouldn't honor the warranty claiming I used the incorrect fuel which is not true I see why the parking lot was empty.
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January 2025 by Joseph T Joseph
quality tools at affordable prices.
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December 2024 by donald starr
Nice selection of everything
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December 2024 by Linda Weldon
Very friendly and helpful! Had what we were looking for.
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December 2024 by Sgt Mack
Had a large online order for my company and sent my employees to pick it up. When they arrived they would not release the order to them. They made me leave my place of business and drive down there to release the items… which is total BS but when I got there and expressed my displeased and asked for the manager they had me talk to someone who they said was the manager but could of cared less about talking to me.. then while I was talking to her another guy that worked there jumped in and started talking shit to me.. it was probably the worst customer service I’ve ever received.. if I could give you 0 stars I would.. don’t shop here this place is terrible 👎
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November 2024 by Adam Bailey
Don’t buy an extended warranty from this company.
My dad bought a chipper from here. It was no fault warranty. This cheaply made item broke in the first 5 minutes he used it.
They still charged him to fix it.
I have video of my dad asking the tech how to fix it himself next time if he needed to because they aren’t going to honor their promises.
Honestly and I hate to say it. You’re better off going to Home Depot. Better off anywhere.
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November 2024 by William Hills
Good people, helped me load my truck. Thanks
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September 2024 by Agustin Alvarez
Excellent website, excellent experience
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September 2024 by altin mulla
09- 03 -2024.I bought a 2 days ago trailer for my ATV. And soon I loaded dirt broke. I tried to return it. they told me to bring it back. I drove like crazy for 2 hours to bring the trailer back. And they told me they can accept like that. The person who was on the charge I think the name was Hillary. She told me she cannot take like that. And I I told her. what do you want me to do you want me to watch it for you. She told me to come tomorrow. Is that thing they going to hold my money is going to be very funny. I'm going tomorrow to return wasting another day. And we see what's the answer is going to be. I can't believe it... 09 -04 - 2024 Today I have to return the trailer . And I was very happy with the people who work in this morning. Specially the manager. Quick service very friendly. This service should happen the first day I came to return the product. The manager was last night what's the name was mentioned on the beginning of the conversation she needs to be fired. I remove the one star and I'm going to let you guys 5 +. Thank you for
helping with my returns
