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February 2024 by Candace Alexander
Mr. Demarco was wonderful to work with. From the phone conversation I had earlier this week all the way to making sure all my services where taken care of today. 5/5 for everything! I will be back
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February 2024 by Tuan Pham
Marco and his crew are top notch. We brought our car in and were serviced immediately. Everyone was friendly and honest. Our tire had a flat and our tires was fixed swiftly on. Sunday afternoon. We are so glad we came here.
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February 2024 by Ty'Nyria Smith
My experience was very quick and the staff was very friendly + helpful. Thanks demarto ( sorry if that’s misspelled)
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February 2024 by Rhea Easton
Renee was awesome. She quickly took care of my popped tire and made me feel like I don’t want to ever go anywhere with my business, but here.
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February 2024 by Ash P.
Everyone was extremely helpful and very attentive. I had the pleasure of working with Allen to help me resolve my issues with my vehicle! He was the real hero of the day! Very professional and extremely helpful.
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February 2024 by Lizbeth Arámbula
Want to say this one of the best place to get services from the are so helpful and friendly people! Alan is just awesome and wonderful with service!! Will be coming back with them soon!!
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February 2024 by D. K.
We bought 4 new tires from them. They lift the car the worng way and dmaged the exhaust pipes. We noticed the sound coming from the car just 2 min from the shop. The repair mechanic confimed that the damages were caused by some forces pushing up to car. There is no way we could have cuased that kind of damages by diving on the road for 2 min from the shop. But the company refused to pay for the repairs.
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February 2024 by Dennis K.
We took cars there to get new tires. They lift the car in the wrong way and damages the exhaut pipe, but they refused to pay for the damages.
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February 2024 by Dedra B
Demarco was the very best. He took his time with explaining everything that my car needed. He also let me one that they offered Texas registration expectations. I went ahead and took care of that in one visit. This NTB is probably the best one I’ve been to. If you want someone that’s gonna give you the real come to Demarco and his guys. They won’t let you down.
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February 2024 by Michael Kwan
My girlfriend brought her car into NTB for new tires and an alignment. When we went back to pick up the vehicle, the workers damaged the exhaust. She noticed a weird noise and immediately reported the issue to the manager DeMarco Daniel. He was very rude and unprofessional about the situation. I would not recommend anyone take their vehicle to this NTB location. I have escalated the issue with their management.1/15We reached out to Devin and he was not helpful. We will provide evidence that the damage was caused by NTB1/23We provided NTB the damage report from Lexus as evidence. There has been no resolution provided by NTB. The regional manager has ignored calls and not resolving the issue. He has not been helpful whenever we call the number provided in this post.Consumer solutions did not help. Regional manager did not call the customer back.No accountability for damaging the vehicle. Do not take your vehicle to this location
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February 2024 by KHALID dajani
Nail in the tire was fixed quickly. Good customer service.
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February 2024 by Bianca Kuonqui
Just came here for a visit and Allen was extremely professional and answered all of my questions. Very nice guy. Highly recommend !!! Thanks so much for your help today. Will be coming back !
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February 2024 by Gregory Ford
New tires on wife's car today at NTB (Richmond @610 loop).1. Excellent service.2. Easy in, easy out.3. Folks at this NTB care about their customers and their cars.Alan did a fantastic job getting things done and multitasking. No dilly-dally but extremely courteous.While waiting for tires to be replaced, observed Alan with other customers.He provided excellent service for all, was respectful, explained things well and just got it done with confidence and a unique casual grace.A true professional and great human being.We will be back.
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February 2024 by Ciara Seals
I wish to leave a message regarding the excellent service that I received today from Allen. He has been awesome. I needed an oil change. He was prompt, attentive, and courteous, giving me exactly the service that I needed. I have been coming to this location and always fine that it is the best location because of the service and attention and care that I always receive, please make sure that Allen. is made aware of this compliment because it was greatly appreciate it from start to finish
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February 2024 by Alfred Molison
Very helpful workers solved my tire problems quickly. Thank you!
