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February 2024 by Mark Roth
Some of the best customer service around. You really can tell the manager (Kirby at Richmond location in Houston) puts a focus on his customers. The clerks are knowledgable AND very friendly - a winning combination!
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February 2024 by Ramesh Raman
Mario was super helpful and the reason we would be back!
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January 2024 by Megs
Loretta at the print shop was fantastic! She helped me out with an order immediately and saved me!! Awesome service, super efficient, seamless experience. This location’s print ship is always great. Thank you Loretta , you deserve a raise :)
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January 2024 by Leah Meador
I guess they’ve never heard of double-sided printing. If you need something printed and laminated and decide to go here…good luck.
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January 2024 by Barbara Clark
Always have everything I need for my home office and prices are reasonable.
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January 2024 by Jasmine Soodan
I spend thousands of dollars a year at Office Depot for our company. I love there printing services and their customer service. I have moved locations and started using this location as the one to do business with. But never will I visit this location again. There is a lady here in the printing department who is terrible. She’s rude every time I go here and is never helpful. She has zero customer service and needs to be taught manners in how to talk to every client. No matter they spend $5 or thousands. She should be send to the fry rd and i10 location for some basic mannerism.
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January 2024 by Qing Han
This morning, after I called Office Depot to check, Ciera informed me that my USB drive was safely kept at the store. I had forgotten it in the printer after printing. Later, I retrieved the USB drive from her. I’m very grateful for Ciera’s assistance, as well as the excellent service provided by her and her colleagues. She also helped me bind my documents. The service at this Office Depot is outstanding!Without the help of the Office Depot staff, I would have lost my USB drive. I really appreciate their assistance.
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January 2024 by Sarah Hall
wish i could give zero stars. go the extra 10-20 minutes to the richmond location by ulta. they actually do their jobs there unlike this location.
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January 2024 by Jan Carroll
I just had the WORST Office Depot experience EVER!!! I have been a customer for years, and have always been able to depend on Office Depot for my company needs. Today, I went to the Richmond and Kirby location and was horrified by the customer service. Ciera in the printing department was extremely rude and nasty when having to provide customer service. She had an attitude and literally tried to force customers to use self service when asking for her help. I inquired about having my copies cut and after huffing and rolling her eyes, she quoted me the ridiculous price of $4 per cut to disuade me from “bothering” her. I repeated what she said and she said that was the price. To clarify, I left and called another location and was quoted $.40 cents per cut! I then called the store to express my concern to the manager. Ciera answered the phone and when I asked for the manager, she proceeded to tell me she was a manager and how could she help. I asked for the store manager and she stated that she was the store manager. When asked for HER manager’s information, she told me the District Manager’s name was Darryl Allen, but she refused to give me his contact information. I really prefer to speak with upper management to resolve issues, however, in this case I was left with no choice but to use the review platform to hopefully get Office Depot’s attention to this unacceptable behavior. This young lady is definitely not a true representation of the customer experience I have grown accustomed to at Office Depot.
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January 2024 by John Richard
Customer service was great and friendly. the chair I bought was a decent price point. The product was in excellent condition out the box and was easy to assemble.
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January 2024 by Qing H.
This morning, after I called Office Depot to check, Ciera informed me that my USB drive was safely kept at the store. I had forgotten it in the printer after printing. Later, I retrieved the USB drive from her. I'm very grateful for Ciera's assistance, as well as the excellent service provided by her and her colleagues. She also helped me bind my documents. The service at this Office Depot is outstanding! Without the help of the Office Depot staff, I would have lost my USB drive. I really appreciate their assistance.
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December 2023 by courtyard west university
Best place for office needs hands down. Online order pickup is very fast!
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November 2023 by Sanders Tactical Performance
Ciera was absolutely amazing! She welcomed me in, swiftly assisted me with my task, and discussed with me about the business select option available. Glad I came in today and signed up. Looking forward to working more with Office Depot in the future.
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November 2023 by Mimie Taylor
In this visit I was looking for printer cartridges on sale. I had gotten an email announcing this sale, however, it was for online purchases, but didn’t really say that. But the attendant let me know that they could ‘price’ match. So the price was lowered somewhat. I left a happy camper. As the saying goes.
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November 2023 by S D
Aiden was really helpful. He hooked me up with exactly what I was looking for. I was stressed, and he actually made my day. Super nice too.