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February 2024 by Yelper Lou MC
Hard to shop here. So I ordered online. Pickup was a little awkward. This store has not improved the lighting since I shopped here 6 years ago.
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January 2024 by Abraham M
I ordered tax software to be downloaded plus the key. Easy plastic, right? Wrong. I had to go to store to pick up box. Looks like CD? Maybe. The newbie at cash register would not give me box (I had paid for it online) . Mr. Personality needed to call Herr Hans to ok Iit. Red flag 1. Herr manager comes and does let me verify the key by opening box. Again it's paid for. If I open box then I cannot return it. Really?Inept cashierRude managerPoor processNever buying anything here. Amazon was much easier. No wonder these people are going broke.The reply by the social media people at this company is indicative of the ineptness at this company. They are asking for location. It is already on Google Maps review. Duh!
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January 2024 by Cynthia Toliver
Convenient location. Friendly, helpful staff. Quality produ
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January 2024 by Lou C.
Not sure why there are male employees working at this Office Depot store on Westheimer by Wilcrest but the men's restroom is locked with out of order sign. I can't shop here. They don't welcome male customers. So, I went home to order my ink cartridge. I placed order on Saturday January 13 at 11 pm. My email confirmation says "thanks for your order" at 11:05 pm. Next morning, I checked my email and nothing from Office Depot. I also checked spam box, nothing. Ok. I have a meeting nearby in the afternoon of Sunday January 14. Maybe I can pick up the order on the way home. But I checked my inbox, nothing from Office Depot. I couldn't go out due to the Arctic Blast. The roadways were very dangerous to drive one. So, I had to wait until Wednesday January 17 to pick up my order. At the store, it was already a chaos. A long line with only one cashier. A gentleman looked like a manager from the back to help me to retrieve my order. It took about 5 minutes for the pickup. I still haven't received any emails after I picked up. Today, I received an email from ODSURVEY to ask for my experience. You know what I am gonna say. "Very disappointing with your service... I'll order from another store from now on." Oh this survey is weird. I already said I don't want to answer any more questions, but it kept asking questions. Very frustrating.
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January 2024 by Carlos Hoodmasters
Today Saturday, The man at printing area, Great Service!!!! Thank you
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January 2024 by Theresia O.
Very helpful staff.
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January 2024 by HUNDRED EYES
I was compelled to write this review on this location on Westheimer Rd. I spent money at this location, after I was done with my purchase I went to use the restroom. Long story short, I had conversation with a supervisor so called Hanson. The men’s restroom was out of order. You needed a key for the bathroom. There was no female asking to use the ladies bathroom. He told me that the key was for ladies only. He was a real a-hole as a matter of a fact about. I will not be returning back to this location. Words of caution ⚠️ make sure you use the bathroom before going to this store. You have been warned ?. Also you are welcomed in advance.
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January 2024 by HCW
Brought in a Canva project—a gift recipe booklet—that morning. Ready by afternoon. Excellent and beautiful results! Knowledgeable and professional staff support from Justin at print dept. Highly recommend Office Depot print dept.
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January 2024 by Cindy Clayton
Copy center offers a huge variety of products, and is staffed by friendly and knowledgeable associates.
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January 2024 by Brooks Davis
My local Office Depot has helpful employees and I don’t have to spend a long time getting what I need .
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December 2023 by W. Lane
Westheimer Store provided me flawless service.
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December 2023 by Martina Colbert
Highly recommend fast and professional , with great customer service. Got my project just right.
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November 2023 by Mala Maraj
Store staff very pleasant . Virginia the cashier was very pleasant and courteous. Samuel in the print center very patient and willing to go the extra for me. Thank you both for this customer care. It is nice to be appreciated!!
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November 2023 by Woodtrail Apartment
I visit Office Depo ones every month for my office supplythe employees are great they help me all the time i recommend office depo you will find all the supply you need there.Gracie
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September 2023 by Lulu Ro
Came in to get some business cards for the time. The gentleman was super helpful answered all my questions and concerns. High recommend. I walked out with my order in a timely manner.
