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January 2024 by Clara Zamora
You find clothes at a good price
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December 2023 by Alexandra Dominguez
This store is very good but when we bought a toy it turned out that it was another toy
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December 2023 by jorge ramos
Full price for an advertize 30%discount.
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November 2023 by E. E.
Huge store! Lots to choose from. It was busy but still had room to walk. Very clean.
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September 2023 by N A
Good selection. I found exactly what I needed in store. Friendly staff. Very neat and organized
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July 2023 by Dee Brown
They have a pretty nice selection of clothes
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May 2023 by Yulisvey Monzon
good place, good cleaning, prices a little high
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April 2023 by Alyssa Vingiello
This is a great Old Navy. The selection is better than average, and the staff member at the register was happy to help me get something shipped to my home when they didn’t have my size in-store. I found great deals on springtime dresses and colorful denim!
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March 2023 by K Sears
I just called from New Jersey, looking for jeans that Old Navy discontinued but that customer service told me might be available at this location. (I was hoping to have them shipped.) The kind woman who answered the phone patiently looked through the computer system. When she couldn't find them there, she put me on hold and looked all through their inventory with another worker. The jeans were ultimately not there, but she went above and beyond for someone who will probably never visit the ON in Houston. I really, really appreciate her kindness.
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February 2023 by Arthur Warnock
Exchanged an online order - of course I found more items to purchase. Very easy lovely staff.
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January 2023 by Susan Ross
They had a big sale but I couldn't find anything I was looking for.
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November 2022 by Victoria Villa Perez
Miguel and assistant at register very friendly. Manager denicka not very good customer skills. It’s the holidays, have a cheery spirit or don’t work at the mall.
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November 2022 by Rena Kenebrew
Standard old navy but had plenty of workers and the line moves fast. Stock is decent for straight sizes. If you need a 3x you're out of luck
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November 2022 by Alicyn Bolton
If you love that Old Navy has made moves towards size inclusivity in their stores, then don’t bother with this location. They only carry up to a size 20 pant and a size 2x top in any given store. This is extremely disappointing as other stores locally carry the full plus size range of sizes. The employee I spoke with very much gave me an “oh well” response and that doesn’t make the frustrating shopping experience as a bigger woman any better. The parking and everything here is really complicated so it’s disheartening to walk in with an expectation based on the company mission to get met with, once again, lack of inclusivity. Do better.
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October 2022 by Review Queen
I went in looking for a nice pair of black jeans.I didn't want to spend to much and they were under $20.I was okay with that.I feel some stuff at old navy can be overpriced but when they have sales is when I go in to see what they may have on sale.It is in a good location right at Memorial City mall off North Gessner and I-10.
