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January 2024 by Daniel Cruces
Nice store!
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October 2023 by tevion davis
I have been living in this area since before Hurricane HarveyEver since this place opened every visit has been uncomfortable. They follow you around the store and continuously ask if you need help! Every single time. I stopped going but went in recently, as expected horrible!!!It’s like they train their employees to be aggressive. I enjoy every other Old Navy except this one!
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September 2023 by Castor Pollux
September 22, 2023 12:50pmWas coming out of the dressing room and an employee that was short, thin, white with pale skin, painted on eyebrows and wears a face mask to hide teeth that need dental work was waiting for me by the dressing room door. It was strange and I felt stocked. I was very uncomfortable and later on I was made aware by another employee that the same girl had previously and continually makes derogatory comments about me to others. Really liked coming to this location because of the deals and promotions they have, and the other kind employees. But this might be the last because if the harrassment
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September 2023 by sherly salgado
Im not one to leave reviews but that cashier was rude i felt so uncomfortable even trying to ask a question id understand if the store was packed but it was pretty slow do better i had my kids with me my daughter still even turned back to you to tell you have a great day
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August 2023 by Eduardo Carrizales
Love to come to Old Navy in Westlake because the employees give good customer service to me and to all other people that come in shopping.
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July 2023 by C L
Nice place to get some clothey clothes!
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July 2023 by Luis Burgos
Ryan was beyond helpful. Star employee that truly helped me today and even called other stores to check if the had the pants I wanted in stock in my size. Will be visiting this location more often because of Ryan
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April 2023 by Kristinwithani
Great store! They have so much to offer. I saw that Old Navy online was having a sale on linen and shorts. Went into the store and the manager gladly matched the online prices so I didn’t leave empty handed. I’ll be back!
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April 2023 by Suhay Fuentes
They have very cute stuff!!
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January 2023 by Judge Judy
So incredibly annoyed! I went to pick up an online order and had to wait in the same line with the regular shoppers! There were 8 customers in front of me and only 3 cashiers. 20 min. later, I finally walked out with my order. ?There should be a separate line for online orders, seriously, get it together!
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October 2022 by Zen 369
SHOPPER BEWAREThis store is advertising "50 percent off". There is no fine print to read, it clearly states half off. HOWEVER, they change that once you get to the register to you just buy TWO in order to get half off.
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October 2022 by Ericka L
Quality of clothing is very bad, and the price doesn't worth it. Very low quality, I never like the style, not even for my son. The fabric is very low quality after the wash. I thought I can give it a try and I regret to spend $200 there for nothing and donate the clothes.
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May 2022 by Melissa Gilliam
We love Old Navy and will always shop there but was slightly irritated by the rude older lady that did my return yesterday with an ugly attitude and smurk on her face. But despite that troll, I will still shop away ?
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March 2022 by Find Your way
SHOPPER BEWAREThis store is advertising "50 percent off". There is no fine print to read, it clearly states half off. HOWEVER, they change that once you get to the register to you just buy TWO in order to get half off.
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February 2022 by Melissa Presley
store is always clean, lots of choices. good prices and alot of sale items. friendly staff.
