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February 2024 by Sheila Howze-Jones
UPDATE YOUR HOURS!!!!
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February 2024 by Sheila H.
Was trying to shop at this location just to find out their doors were closed I checked both google and apple maps when both of them said that old navy closes at 9pm and the sign on the door said 8pm!!! UPDATE YOUR HOURS!!!
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December 2023 by Paulina Delgado
All the cashier's are so helpful and friendly
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October 2023 by Pariss Ikhimwin
The manager was nice but the cashier was not professional she was coughing without covering her damn mouth very rude attitude. If you wanna know who it was, it was the girl with the long dark hair kind of puffy but she was disgusting and mean if you don’t like your job and attending to customers you just don’t need a job or just don’t work in front of the scene work at a job where you can be home and have a job that you can operate from the privacy of your own home, but the public is different so and that’s the only reason why I gave it two stars because the manager was walking around asking if we needed help or a further assistance’s On any other thing in the store. I never really had that type of experience before with the cashiers rude as hell but then again times are changing and people are just working just because of work not the passion of customer service anymore like I said if you don’t like your job, give it to somebody that needs it.
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October 2023 by Pariss archie
The manager was nice but the cashier was not professional she was coughing without covering her damn mouth very rude attitude. If you wanna know who it was, it was the girl with the long dark hair kind of puffy but she was disgusting and mean if you don’t like your job and attending to customers you just don’t need a job or just don’t work in front of the scene work at a job where you can be home and have a job that you can operate from the privacy of your own home, but the public is different so and that’s the only reason why I gave it two stars because the manager was walking around asking if we needed help or a further assistance’s On any other thing in the store. I never really had that type of experience before with the cashiers rude as hell but then again times are changing and people are just working just because of work not the passion of customer service anymore like I said if you don’t like your job, give it to somebody that needs it.
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October 2023 by Erica Sheree
Dishonest marketing , I wanted green pair of shorts marked UNDER 9.99 lady with red/orange hair & glasses would not accommodate. There were multiple shorts placed in the section. Shop online or another store
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September 2023 by Raquel Leon
I love old navy and prices are good. This store has their air conditioner broken or not working correctly for more than two months. How is it possible that a big chain like this doesn’t fix their air conditioner in Houston? Houston weather has been miserably hot. I don’t understand how they have their employees and customers without cool air. Feel worse for their employees!!
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September 2023 by Morgan Ford
Allie is the best! She was super friendly and helpful, made our check out process quick and seamless. Thanks Allie!
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July 2023 by Aseel A.
They deserve more the 5 stars because their employers are so amazing and professional! The customer service in this place is amazing as they do care about the customers. They treat you with care and respect. I had a bad health condition because of the hot weather outside the store. So, when I got to the store, my head was burning. Tay noticed that and run to get me a chair closer to the fans and an iced bottle of water with a cubic ice in a small bag. Kim also noticed my bad health issues and asked me if I am ok or need anything, also she brought me a cold water and she kept watching me from a distance in case I need any help. THANK YOU JAY AND KIM FOR SAVING MY LIFE AND BEING SO CARING FOR YOUR CUSTOMERS! When I told Vanessa who is one of the managers about the whole situation and Kim & Jay, she used her ear mic to tell them that they did a great job and she is a proud of them. That was so professional because she showed how the managers in this place respect and care about th employees. She also took care of me. THANK YOU VANESSA FOR BEING SO PROFESSIONAL AND CARING MANAGER! It's the most beautiful Old Navy branch in America!
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July 2023 by Aloba Babatunde
Summer time wears are here for just the right price.
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May 2023 by Fabian Mesa
Great place to visit with your family ?, friends etc , Great prices and very friendly staff ? ? i definitely recommend ??
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March 2023 by Kerry
Had to return a couple of items from an online purchase and the employees were super friendly and helpful!
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January 2023 by Kimberly Wilson
Love their pj's. Got what I needed and what I wanted.
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January 2023 by Rick T
Nice environment and workers with helping customer's services.
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August 2022 by Saundra Ehrlich
They sure have changed the last few years. They have clothes for the whole family now. Even pets. Lol