-
November 2023 by Tim C.
Came in to look around & ended up buying several outfits for the grandkids. Was impressed with the selection, pricing and the way the store was set up. They have clothing for boys & girls from preemie sizes & up. Plus a nice selection of toys, strollers, stuffed animals & more.We recommended the place to our daughter in law to check out for children's clothing. Nice location on Westheimer.
-
November 2023 by Stephanie Alarcon
I’ve never had a problem with this location but lately I’ve had. Went in to sell a bucket of gently used toys and I was offered $5.80. How is that even possible! Not to mention that some employees have a nasty attitude. Don’t go during the weekend I got turned back twice.
-
November 2023 by Gina L
It is the worst experience, today I went with many new clothes and they only gave me $42 and I did not accept. When they give me my clothes back I feel that the tray is not heavy and I checked immediately and I was missing 3pairs of new shoes . I went back and asked for them and they delivered them to me but when I got home I realized that I was missing new clothes…. It's terrible that they steal. When someone does not accept their money they have to hand over everything in full.
-
November 2023 by Nneka Emesim
They practically don’t buy anything when you come to sell, they mess up your clothes and return them to you and I noticed if for some reason you don’t accept the low price they offer for some new clothings or shoes you want to sell and come back later with it they reject it outrightly..will definitely look for other better stores
-
November 2023 by Glenda M.
Worse location ever. Brought my daughters clothes, they only took the name brand and mini Melissa's she's for $13. Waste of time. Their items are way overpriced. Those ladies don't even take their time to look at the items
-
November 2023 by valentina zuluaga
I love this store , It has amazing prices for great quality.I love buying my daughter clothes here, it’s so organized by sizes , shirts and pants/ shoes. Also if you choose to donate , it’s so simple. I recommend !!!
-
November 2023 by Krystal Shah
Very rude and unprofessional employees. The girl sorting the clothing was so awful and weird. The bag that I bought my clothes in broke so I just asked if I can borrow one of the bins just to put my clothes. The girl rudely said no and I had to go to the thrift store and get a bag then go back there. Very annoying experience. The location in pearland is wayyy better and their employees are really nice there. Will not be coming back
-
October 2023 by Fabiana R.
Great selection for winter! I wish the store was bigger, so we could better see the item. Very helpful staff!
-
October 2023 by mike canvas
This place is extremely unprofessional. My wife and I stood there at the counter wanting to make a purchase, holding our item, and the two workers didn’t even noticed. They kept putting away and organizing the clothes without caring what else was going on and attending to the customers inside the store. We put the item back and walked out. It was our first time checking out this store, it will definitely be our last!!
-
September 2023 by Tyiesha Graves
Just moved to the area, brought all my son’s clothes that he couldn’t fit anymore. They are fast and quick! I’ve been do others and have had to drop off for hours. The store is neat and clean.
-
September 2023 by Alexa R.
Honestly I used to love shopping here it's affordable, clean and the customer service was outstanding. Came in today and the new workers are so disgustingly disrespectful if I choose to go to once upon a child again it won't be this one, even the manager was disrespectful. Just so annoyed. My experience here was just unbelievable. Nothing more to say.
-
July 2023 by Katerin M.
This is the worst location the have. I have tried coming to sell 3 times and every time I come they're not accepting things. They don't even answer the phones so I can't even speak to someone before trying to come. I DO NOT RECOMMEND. And all 3 times, the staff is always rude. Always always rude. This is really the worst location. They don't even have signs about their buyin hours 0 stars.
-
July 2023 by John Bear
Once upon a child? More like once upon an experience from hell. I had a question regarding a certain piece of clothing when this thing named Jenn happen to give me attitude when I asked. Don’t know what’s going on in her life but I hope she knows she can’t be treating customers like this. Because of the way she reacted towards me, I was ultimately embarrassed and ended up leaving. Anyone who’s thinking of going here, don’t waste your time.
-
July 2023 by Nick Alister
Oh. Em, Gee. An employee named Jenn had THE WORST attitude. The awful wretched slug. Upon asking her a question her head turned a total of 180 degrees before her jaw unhinged like a basilisk. A row of thousands of dagger like teeth lined the beasts jaws. Just as the mouth, hanging open, approached my child, a gust of wind swept my child into its clutches. My child was promptly inhaled, never to be seen again.
-
July 2023 by Ren Pie
In this realm of customer service, I beholdA tale of dissatisfaction will loudly be toldMy consumer voice loud and clearTo what I hope are words severeOh, dear establishment, hear my cries,A disappointing experience upon my eyes.I walked through your doors with hopeful glee,Seeking a service that I would behold to see.Alas! I now know It was not to be,For disappointment beyond, I could seeYour staff, the worst, where do I start?Unhelpful, unfaithful, tearing my heart apart
