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March 2024 by Kevin Condon
Mitchell took great care of me yesterday. I needed help urgently for a restaurant opening and he was all over it. Excellent experience!
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March 2024 by Bobby Bacon
We had a delightful experience. Liza was very nice, very efficient and good sense of humor. The location is bright, well decorated and comfortable. I recommend Origin.
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November 2023 by Monica S
Excellent banking experience every time I have visited. Any concerns were addressed immediately and professionally with resolution. Special Thanks to the Drive Thru staff who are ALL Phenomenal.
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November 2023 by Tamika Price
Yes, the staff here are nice but this is still not a bank for “Us”. I been with them for almost 5 years and they were on the list of banks with a low ratio rate that statistics is showing that was not giving “Us” any money. To see if a bank is for you, apply for an amount of money that can really, really help you and see if they will help you. My loan process I was told should take up to 48 hours because I provided all the documents that’s required to apply for a loan upfront. Well it took 3 weeks to get a denial. The denial reason was no liquidity. Yep they finally found and invalid reason. I gave them, W2’s, tax returns, paystubs, bank statements, and a bank verification letter. I also have excellent credit. After they ask for one document, I had to provide another one, then another one and another one, etc. Nothing was ever enough. it’s always great customer service when you’re not asking for much. Stop giving banks your money that won’t give you any. We are “their” liquidity. Trust and believe in businesses that trust and believe in you. Test them “upfront” before you give them your business and money so you will not be wasting your time in investing in a business that will not invest in you.
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July 2023 by Mrs G
I’ve had A LOT of experience with customer service including being in both ends of that experience. I’ve never felt more valued and understood than meeting Sergio and him assisted me with all my needs. I was new to doing certain things and I was cautious saying them because I didn’t want to sound inexperienced. However, he made me feel welcomed and if I could come and have him assist me with my needs then I would always come to this bank! So professional and thoughtful.
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May 2023 by Anthony Gruetzmacher
Terrible people, completely empty parking lot stop there to be safe and figure out directions. Was harrassed and run off my security guard. I had 3 kids and my wife with me.
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September 2022 by Francisco G.
Our experience at this branch started off okay. My partners and I wanted to open a business account here but we were judged based on our appearance. Ricky Washington did not offer any valuable help and did not understand simple entity documents. After spending nearly 2 hours with him, we accomplished nothing and were denied a checking account on the basis of unprofessionalism. Went to chase the very next day, was helped by a welcoming and judge free agent and opened an account within the hour.Sometimes you want to support smaller businesses but they don't feel the same way.
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June 2022 by george c.
I use their drive thru atm regularly paying a $4 fee for the convenience. Tonight it malfunctioned and shorted me cash then ate my card! Their customer service was so weak, unwilling to get my card out of the machine prior to my flight at 7am tomorrow. Now I have to go on vacation in Mexico with limited cash. Screw this bank and their poor service!
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February 2021 by Michael Adkins
The absolute best customer service I have ever seen . beyond helpful . I will do all my banking here for here on out. I give ya'll and 5.0 rating ..
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July 2020 by Kevin Buerbanc
Good service and snacks Incase the kids are around. Lovely. Ask for James!
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August 2019 by D. Brister
Always courteous staff ready to assist me. Very quick service and friendly personnel. I like that they have snacks available for clients.
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August 2019 by Natalie Murgia
Friendly staff and it's an excellent location
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February 2018 by Jewel Tomlin
Just help with his known dope point to great attendanced Girls