-
November 2023 by Angela Walia
I like the place but the website says gold level beds can go 20 minutes but they only allow 12 min. The beds are not super strong making you have to come back way too often. If the website says 20 minutes for gold level beds and I buy a package for gold level beds, I expect 20 minute tans in the gold level beds
-
October 2023 by Jennifer Schultz
I’ve been spray tanning for a long time now, first time at Palm Beach yesterday. Overall great experience. Judy was so helpful and showed terrific customer service. I will be returning and getting a monthly membership.
-
October 2023 by Christopher Andrus
Great service, clean beds, no wait time !! Im very satisfied. Judy is cool as a cucumber and very down to earth !??
-
August 2023 by Andrea Private
I joined thinking this would be the perfect place for me to get a workout and tan in the same place. Boy was I wrong. I’m my first month, the spray tan machine didn’t work (and I’m numerous occasions) and the sauna rooms don’t work about half of the time. There is no app to schedule your time in the sauna, the owner clearly couldn’t care less about the tanning side but more on the personal training side. I complained quite a few times and the owner never contacted me. Tiffany is the only one there who tries to help. Otherwise, not a place I’d return to.
-
August 2023 by Sarah Childs
Worst experience in a tanning salon. First of all the spray tan is terribly orange and spotty. My account keeps getting flagged along with other customers. I am paying a monthly fee, but they are not able to let me tan. Even after adding account and routing number I’m still not able to get my service. My bank showed me. Everything is fine on their end. Customer service is literally to a zero! They are also not providing Apple Pay or anything modern! I’ve been having in issues since I signed up there!! For a big business like this I would appreciate a better customer service and accommodate the customers instead of just taking money
-
May 2023 by Carolyn Koehler
Don't let you tan long enough to even get your money worth
-
April 2023 by Ashley Smith
The customer service at this location is amazing. I’m not sure of his job title, but Brian deserves a promotion! I had previously stopped by a different location in the area & had a very negative experience, so I wasn’t sure what to expect from this one. I needed to transfer my frozen account from a different market so that I could reactivate my membership. The manager at the other location basically told me that no location in the area was going to be able to help me with that. She was wrong - Brian was immediately able to help & made the whole thing so easy. He & the other employees kept me in the loop with updates on the transfer process & gave me a call when everything was good to go. Everyone I’ve spoken with has been friendly & super helpful. Such a different experience than my previous and I’m so happy to be able to get back to tanning at this location!Services: Sunbed tanning
-
April 2023 by Crystal Holland
I love this place. And I love the level 3 bed it has silver bullet bulbs and I have nice color just after three weeks.
-
March 2023 by Jo S.
Really disappointed in how I was treated here today. I pay for unlimited monthly. There was some type of issue they couldn't resolve for some reason and after being a loyal client for years I was not allowed to tan. I canceled my membership. Poor customer service and told me I need to wait for a new manager to be hired Tmro. Boo.UPDATE:Manager contacted me and corrected the issue reinstating my account at no extra charges. I am very appreciative of the prompt and courteous response. Thanks Palm Beach!
-
March 2023 by Taj McWilliams
After seeing all these one ⭐️ Reviews I really was a little spectacle about visiting this place. I kept hearing about the homeless and how aggressive they where when entering or exiting out the place. When I came in the girls where very nice and welcoming. They made me feel so comfortable and we spoke as if we where friends for years. They offered the yearly subscription but they didnt pressure me into getting it like the reviews stated. I had a very good experience and will definitely come back. I dont like the whole having to deal with the homeless asking for money but theres only so much Palm Beach Tan can do and i will not fault them for this. After all it was a great experience. Totally recommend.
-
March 2023 by Taj Rey
After seeing all these one ⭐️ Reviews I really was a little spectacle about visiting this place. I kept hearing about the homeless and how aggressive they where when entering or exiting out the place. When I came in the girls where very nice and welcoming. They made me feel so comfortable and we spoke as if we where friends for years. They offered the yearly subscription but they didnt pressure me into getting it like the reviews stated. I had a very good experience and will definitely come back. I dont like the whole having to deal with the homeless asking for money but theres only so much Palm Beach Tan can do and i will not fault them for this. After all it was a great experience. Totally recommend.
-
October 2022 by Robin R.
They bought out EZ Tan where I used to go. They increased the monthly for a spray tan right off the bat. Now they've taken out the Versa booth which I could use for no additional charge with a bronzer, and added another booth. But now I'm expected to pay an additional $5 if I want to add bronzer. I've tried contacting corporate and nobody has bothered to get back with me. I'm looking for another place
-
September 2022 by Brittany Harris
I love Palm Beach Tan and my results but I've really been struggling with coming to this location due to the homeless problem. This has been a reoccurring issue for at least the past year, I have gotten to the point where I fear every visit.I'm often asked for money by the homeless on my visits, if I say no some of them get really aggressive. I've had some watch and wait for me to leave and there are times when I wait in my car for a while. I have a pretty scary video I can share to elaborate a little more, this evening I was scared to go to my car so I waited for about 30 minutes. I've seen countless workers that fear their safety and I truly believe something needs to be done. I have never seen any security, they used to have a door that would buzz people in when it was Darque Tan and I felt much safer.Brianne is awesome, she always locks the door bc she knows I get uneasy due to previous experiences. I've really seen some scary things and in most cases there is nothing you can do but these young ladies need to be protected, including clients. There is a lot of value in PBT but there really are huge safety concerns for me.
-
July 2022 by Brittany Webb
I love Palm Beach Tan and my results but I've really been struggling with coming to this location due to the homeless problem. This has been a reoccurring issue for at least the past year, I have gotten to the point where I fear every visit.I'm often asked for money by the homeless on my visits, if I say no some of them get really aggressive. I've had some watch and wait for me to leave and there are times when I wait in my car for a while. I have a pretty scary video I can share to elaborate a little more, this evening I was scared to go to my car so I waited for about 30 minutes. I've seen countless workers that fear their safety and I truly believe something needs to be done. I have never seen any security, they used to have a door that would buzz people in when it was Darque Tan and I felt much safer.Brianne is awesome, she always locks the door bc she knows I get uneasy due to previous experiences. I've really seen some scary things and in most cases there is nothing you can do but these young ladies need to be protected, including clients. There is a lot of value in PBT but there really are huge safety concerns for me.
-
July 2022 by Elle W.
First time visit and Cheyenne was a great help to select my tan shades for me. I still prefer hand-sprayed tan, but if you're in a pinch like I was this does the trick. The procedure took only 3 mins so very quick in and out.
