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May 2023 by Ashley Smith
I had a pretty negative experience with this location. As soon as I walked in, the girl at the front desk seemed completely uninterested & almost bothered by a customer coming in. I came in to transfer my stay & save account from a different market so that I could reactive it. She told me that it doesn’t work like that & that I’d be able to transfer my info, but nothing else from my frozen account. The manager from my previous location had already given me step by step instructions on how to accomplish this, so I knew it could be easily done. I asked if there was a manager around that may know some more information on this. She said she was the manager, so I told her thank you & that I would try a different location. She very rudely told me that no other location in the area would be able to do this either because it was a cross market transfer and they don’t do that. I left & went to the Midtown location where I was happily helped. Midtown staff kept in contact with me & gave me a call when everything was good to go.I’m not sure if the training/staff knowledge is different by location or if the girl at Memorial Dr. just didn’t want to help, but being such a large business, you’d think they would make reactivation info pretty standard across the board. If you can’t help, at least be friendly - customer service is a quick way to loose/gain business & I definitely wouldn’t be recommending this location based on my experience.
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May 2023 by Ashleigh Allbrook
New favorite location! Level 3 bed, super quick, with loud Bluetooth music! And Ashley is always the sweetest!
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February 2023 by Hector Delafuente
Well I love the way the people work they a teem my wife and I word very please very professional and technical
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February 2023 by Angela Fort
Tabitha is awesome. There was a girl last year - I think her name was Hayley, but then they took her away to midtown. I've been coming here for years and as soon as they have someone really good they disappear and get replaced with someone not so good (I quit for a while because they brought in a manager and staff that was just awful). Please don't take Tabitha! She's amazing.Services: UV tanning
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November 2022 by Linda's psychic sessions & mystical gift shop linda
The best tanning beds and Tanning lotions sprays also love the Spray tans Palm Beach Tan is the only place I always been using for many years now the best I recommend them highly I will be going there today on Mother’s DayService: Tanning
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May 2022 by Linda's psychic sessions & mystical gift shop
The best tanning beds and Tanning lotions sprays also love the Spray tans Palm Beach Tan is the only place I always been using for many years now the best I recommend them highly I will be going there today on Mother’s DayService: Tanning
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May 2022 by Michelle (Belle)
Great staff. Friendly and fun. Love going there !
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May 2022 by Jeffrey Sherbourne
The staff was very friendly and helpful the whole experience was great ? thank you
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March 2022 by Lenora Salmon
I got a one time Mystic spray tan and very happy with it
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January 2022 by Catherine Grace N.
My account was frozen March 2020 with the COVID outbreak. I was mistakenly charged and refunded for charges and had the account closed September 2020. Fast forward 1/2022 to now and I have been getting charged monthly since 10/2020. They refuse to give me a refund and said good luck disputing it. They claim I signed a form authorizing them to charge. On the signature line it simply says COVID rather than my name.
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August 2021 by Gregg Lindsay
Awesome staff
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August 2021 by Karen C.
I have been a customer for over 4 years and never had to pay an up charge for bronze. The biggest problem with the charge is that the color is never consistent. Sometimes you can't tell I sprayed and other times it dark and blotchy. I'm finding I can no longer count on this place as I usually only have one visit to get it right. I'm looking for a better option. So disappointed.
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July 2021 by heather baker
Manager Haley and staff are the best in the entire chain of salons! Adore these gals like my daughter! Always friendly, knowledgeable, and willing to go above and beyond for every customer. Salon is immaculate and spotless! Beds are well maintained with new bulbs.
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July 2021 by Vic
Staff is friendly there.
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July 2021 by Lysandra P.
Came back in to use my tan dollars after having my account on hold for over a year. In April 2020 when the entire world was shut down my month did not process through. ( I was out of work) This location said I could not use my $150 or even activate my membership until I pay them for the month the world was shut down. I contacted customer service but it's been over 2 weeks and I have not heard anything from them. The girl was fine with me canceling my membership however. I now have money sitting in my account that they will not let me have.
