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April 2024 by Nicholas Fowler
Clean, hygiene is good here. Clean restrooms. Food looked pretty good here.
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February 2024 by 2wheel city
I went there 02/17/24 around 9:05 and looked at the menu to see what I wanted and then I proceeded to make my order and I questioned the server about how many shrimp comes on an order. Getting to the cash register to ring me up the security system goes off and the server steps back and look up at the camera and says, "I am ok" I am looking like WTH and the server cashier looks at me and says, "They just trying to keep it safe around here." I am looking around to see where a possible threat could be and there is only 2 couples in the dining are and me at the cashier ringing up. I sat down to eat my food thinking about DAMN did I just get racial profiled as being a threat to this establishment? Sitting there eating my food I find this very long hair wrapped around one of my shrimp and I take it to the cashier to show him and the the asian guy that had just fixed his plate of food took my plate so aggressively spilled my plate of food onto his plate of food and they fixed me a new plate of food and this time it was made with none of that magical movement of the scoop. Now I am sitting down starting to eat again still thinking about that security system profiling and I see 2 people come in that look a bit shabby that might be seen as a robber or something and that thing didn't go off. So now I am asking myself do this thing go off on black people who wearing clothes to stay warm because we working outside in the cold air and choose to come into this establishment to spend our money to get a bite to eat? On the next day 02/18/24 I called store #1554 to ask about who controls their security monitoring and why was I profiled the manager said he dont have any control over the security monitoring and he gave me the number to the corporate office. I called them to ask about getting in touch with their security company (interface) and no one seems to have a number to make contact with them so I filed a claim and emailed them my receipt for my purchase of $15.48 and I am waiting to hear back from them. I explained to them that refunding my money for the meal does not fix this problem of racial profiling someone this has to be fixed and I intend to go the distance. Since they have security that see everything and can hear everything then this whole situation should be on video and audio.
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February 2024 by Shanna Burrell
The food is usually always good. Service? Meh. But...seems like everyone is short handed these days.
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February 2024 by Joe castillo
The teriyaki at the Panda Express on silver and I. 10 they have the best Teriyaki in that store in the night the guy in the back know he know how to take good care customer know. The he also makes a good rice has a great flavor Thank u Panda Express for that good employe he works Monday night that orange checken. Is well
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February 2024 by Sunil Srinivasan
Portion sizes have gotten smaller since last year
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December 2023 by Steven Olsen
I come here for my lunch break a few times a week. Food is always good and Staff are friendly. Shout out to Kayla who always remembers my
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November 2023 by Houston Guy
The evening staff was patient with first time customers. The interior was clean prior to the dinner rush. Decent sized parking lot.
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November 2023 by Frank Wang
WARNING: do not place online order here because the portion is significantly less than order in the store. I dine in and online order 50/50 here and online order consistently has much less portion. Other panda locations do not have this issue.
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October 2023 by Frank W.
WARNING: do not place online order here because the portion is significantly less than order in the store. I dine in and online order 50/50 here and online order consistently has much less portion. Other panda locations do not have this issue.
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September 2023 by Cyrus Thomas
I love eating at this location compared to some of the other locations in the Houston area. The food is always fresh. The service during lunch time is phenomenal. I definitely recommend eating at this location and stay away from the one on 290 and Hollister.
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September 2023 by C S
I'm curious why more people of color aren't working in this location ? plus my order wasn't taken properly.
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September 2023 by Deastroh The Dexterous
I came here last Tuesday, Fantastic customer service! And the chicken there was just outright better than others, the noodles weren't sloppy at all, I'm going to have to skip over the Panda 1.4 miles away to come to this one 6 miles away, definitely worth it.
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August 2023 by Walt S.
Every time I pick up here I get a nice full plate of Orange Chicken and Lo Mein. Never disappoints. Sometimes you might even get " extra orange chicken."
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August 2023 by Rainbow Conti
I was waiting in the drive thru line for 10 mins. I ended up pulling up to the window to see if the speaker had broken after last customer. No a woman was ordering right now I had to go back thru line or come inside. I told her get a manager she needed to take my order there. She said no I had to go back thru I told her I had waited 10 mins for someone to come on speaker they had no one inside and no one else in line ahead of me. I only had 10 mins of my lunch break left so now I didn't get to have any food as I ran out of time. Worst service I have ever had. Will never return to this store if this is how they treat their customers
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August 2023 by Aston Banks
Horrible Management‼️Yesterday Aug 9,2023 I was invited to come for an interview at 9758 Katy fwy. When I finally arrived I texted Karina, i’m not sure if she was the interviewer, but the two Hispanic women that interviewed me were very standoffish and Rude!I came in and sat at the corner table and waited as they were still interviewing another candidate. Once they were done, I approached & Greeted them. She asked me about my work experiences I simply told her I was a Shift Manager at McDonald’s and ect.. then she asked what was the Job culture at McDonald’s, I replied “ As a manager on my shift we always met our goals and finished 1st ? on the McDonald rank system, We had good positive energy, excellent communication, everyone respected each other, and it was a very diverse workplace.She replied, “well why don’t you go back then?” I felt so uncomfortable at this point, her of demeanor and energy was very off putting. My response was “I moved far from the area and became a full time student to finish a few summer classes.”She responded, “Then why not get transferred?” I replied: “well, I just put in an application they haven’t got back to me as of yet, but then I received a text asking if I could come in to be interviewed at panda express I thought yeah it’ll be a good experience & I’ll learn something new.”She begins to wrap up the interview quickly, and asked if I had any questions for her.So I asked about the hours and the scheduling she told me you get no more than 38 hours and must have an open schedule. I told her yeah that sounds perfect for me. During the entire interview, the other manager that was sitting at the table with us didn’t say anything to me she was slouched over on the table with the palm of her hand on her chin but she didn’t show the same energy with the candidate before me. I felt like she was giving the other manager signals and Signs because the lady that was interviewing me kept looking her direction.“Well, OK thank you for coming” is what the interviewer said to me. I replied, thank you, and left the table. As I’m walking off, I noticed how no one looks like me that works there.Racial interview, lack of diversity!!!Overall all my experience with them made me feel extremely uncomfortable, unwelcomed, and useless to the company even with all the knowledge and experience I have. I came dressed for success, even though other candidates came in, however, I’m not judging, but I was judged because the color of my skin.
