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February 2024 by Britany
i would give zero stars if i could!!! terrible customer service, racist, and would not give me my package! Even after i called UPS in the store, on speaker and UPS explained the policy over the phone!!!
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January 2024 by Michelle Critser
I’ve used this place on several occasions, each and every time I’ve had a great experience here. The employees are always kind.
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December 2023 by Sean Flickinger
withholding my package despite UPS policy claiming I can pick it up with the recipients ID. terrible service, old man behind the counter is a jerk.
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December 2023 by Rubix Admin
If your package from UPS gets routed here, you're in for a terrible time.
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December 2023 by ELITE KORTEX
poor customer service, everything over priced
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May 2022 by Lauri D. Bridgen
I love this place! I am usually waited on by the same guy. Not sure if he owns the store of just works lots of hours. I send packages to my Honorary/Bonus Mom in Missouri. I am always nervous sending things to her because it is states away and who truly trusts postal places?? This one is the best! Prices are good, and the guy I see is always pleasant and thorough. I appreciate having a trustworthy place like this! They have a cute little store with lots of fun items including cards, Texas treasures, decorative bubble wrap envelopes, stuffed toys and more. Thank you for always getting my packages to my "Mom"!(side note: my company also uses this store - we have always been very happy with the service.)
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May 2022 by Dax Mahoney
They weren’t open during posted hours. I had a 30 minute window to pick up a package while a family member was in the ICU. I went at 10am on a saturday and waited 30min before leaving. No sign of opening.
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May 2022 by Danielle A
Friendly but they don’t scan QR codes for helping you print the label!!
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February 2022 by Carol G.
Absolutely the best parcel and post place! They go the extra mile for all their customers and so enjoy their gift shop. So very helpful and great customer service
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January 2022 by Steve Allred
This is the one and ONLY place I go for all of my shipping needs.Great owners! They are kind and thorough, couldn't live without them!!
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January 2022 by NADIA WILSON
I am so please with the service here and the welcome we receive is awesome ?. Thank you for great and excellent customer service.
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January 2022 by Manhunt Jones
This is definitely my "go to" for everything. They are awesome!
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October 2021 by Sarah L
Do not use this place of business. They have mishandled two packages of mine and when I called to discuss this with them they were VERY rude. Without my permission they signed me up for texts alerts for a package in which they never had been given permission to do so. When I started getting the alerts I called them again and let them know they can’t legally sign my phone number up for anything and they stated they can do whatever they want. This said package they lost somewhere at their facility. I have been advised by USPS to longer use this business due to the ongoing issues they have. Because of Parcels and Packages I have lost something very valuable that can not be bought or replaced that I was shipping back home. Stay far away from them and do your business elsewhere.
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October 2021 by Kathy W.
I've used this establishment for many years. I ship internationally and have never had a package lost or damaged. That has not been my experience elsewhere especially going directly to USPS. I will not use anyone else. Owner couldn't be more helpful or kind.
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September 2020 by Khurram Syed
Nice and clean and very good service
