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May 2024 by Fred Aguilar
Matt is great! Good service. He is amazing!
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January 2024 by Oriana Baez
Matt was really nice and professional
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November 2023 by Kathy Eagleton
Duane was so helpful!!
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November 2023 by S P
Ashlyn was so helpful and kind.
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October 2023 by Katie Montani
First of all, I am writing this review because I have had an extremely good experience with the River Oaks Storage customer service and with Matt, who works at the actual facility. Matt continues to be kind, responsive, and a great communicator. He goes the extra mile with his kindness and professionalism, ensuring I am comfortable with my unit, the pricing, the billing, and even made sure the days I moved in and out (which were super hot and miserable), I had water and a friendly person to encourage me on those tough moving days. I'm so grateful. Thank you Matt and thank you to the company as a whole!
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October 2023 by Adam Olds
Super friendly and helpful staff. Made checking in a breeze and left with a smile on my face!
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July 2023 by Jennifer Durham
I called the property to get prices for units for a future move and Ashlyn was amazing and very knowledgeable. She was very patient with me and my questions and when it’s time to move I’ll definitely be going to her!
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June 2023 by Thrift Hex
Matt was wonderful and made it a quick and easy experience!
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June 2023 by Christy Maraone
Matt is the best! Friendly, quick, great to work with!
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May 2023 by Sheershten L
Matt is wonderful! So helpful, so friendly. Glad I rented space at this location with him.
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April 2023 by Keith Varela
I have been coming to River Road storage for the last 89 years and Becky and Lonnie are great they're always there when we need them they are always there for you and very attentive very hard workers never had a problem with them great job river road storage
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April 2023 by Kit King
Facility is well kept and the Managers are friendly and welcoming! They even have free coffee available to customers.
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April 2023 by Tim Murphy
I was looking for Wine Storage to support my distribution in the Region and I was very impress by the storage and security. The property was very clean and managers was very helpful. Thank you
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November 2022 by Alexis Walden
Arrived here yesterday to drop off a car trailer midday to find the doors locked. After knocking multiple times someone finally unlocked the door, came out and spoke to us. Arrived today to drop off a rental truck at 1:30 to again find it locked and no one inside. When I called the phone number I was informed they closed the office early for the holiday. Guess I missed the memo on the new holiday of “thanksgiving eve”. Additionally, the lady over the phone who works here was unable to answer any questions I had.
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October 2022 by Guillermo Martinez
Had a truck rental scheduled, showed up 5 minutes early, all the doors were locked with nobody inside. Called the emergency number and they said “sorry this location had to close early, call Penske and figure out another pick up.” Worst experience sitting outside in the heat. They should’ve at least placed a note on the door as courtesy.
