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March 2024 by Sylvester Alexander
Great experience attending my cousin wedding reception. The atmosphere was awesome ? and staff fantastic from time of arrival to evening departure. Great TX hospitality.
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February 2024 by Ruth Golden
Venue was absolutely beautiful
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February 2024 by Linda Hickey
My ~husband~ and I had a great experience with the Pellazio! Cameron was our wedding coordinator and Amy was our photographer. I just have to personally shout them out because both were nothing short of amazing. The other staff were all very helpful, too. I think Nicole? was the name of the person we first contacted and she was very friendly and helpful with our quotes. Our guests said the food was amazing - esp the Cajun fish, asparagus, and potatoes. We are a food loving family so that was important. Their cake vendor was also very good. Trust me, just go all-inclusive! It saved us so much stress and all of their services are top tier!
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February 2024 by Bethany Cole
UPDATE END TO SAGA:I was contacted directly by the CEO and we discussed everything which had happened. They apologized profusely for the events and I was given my full videography refund and footage of my wedding as am apology. I have updated my review to 4 stars to reflect Pelazzio still has some learning, but I'm grateful my reviews reached their CEO to get this resolved. There are memories the videographer missed I will never get back, but at least Pelazzio had the decency to try their hardest to make it right and I will happily applaud them for that.UPDATE BELOW THIS PARAGRAPH. This venue really helps out by having almost EVERYTHING taken care of in one place. It makes planning so much easier! My event is in 2023, so I'll come back and update this once we have gone through with the event. So far it has been pretty nice! 4 stars instead of 5 due to the billing website. You can't do auto pay or anything like that, so it's EXTREMELY annoying, therefore one star is removed.UPDATED now that I've had my wedding:Please understand the food, venue, decorations, dj, photo booth, etc. were all absolutely amazing. Where the low rating review comes in is from the pelazzio personnel.I'm tired. Plain and simple. I'm still attempting to retrieve my missing videos scenes and have repeatedly been blocked by red tape and no willingness to work with me.We've had 4 coordinators due to high turnover on their side. We discussed every single detail with the 1st two, including videography as we added that with the 2nd coordinator not in the original contract made.Every single detail discussed with the first 2 was lost by Pelazzio. Every single thing had to be rehashed with the 4th and final coordinator and even then numerous questions could not be answered due to how new she was at the time (only a month or 3 into the job). The 3rd coordinator we met at our food tasting event and only discussed simply alcohol details, but she was quickly replaced with the 4th coordinator due to reorganization on their side.This has now turned into a multiple week long problem on how Pelazzio is restricted and cannot send us our wedding video raw footage as was discussed and agreed upon with the 2nd coordinator. They also cannot send us the restrictions placed and have simply kept to our video is locked up behind red tape. This is extremely upsetting. We paid for a 6 hour videographer and only received a 45min condensed version missing several key scenes. I have given the key scenes missing and yet again we are back to square one of they won't provide the missing footage due to contractual restraints. A contract I did not sign and am not allowed to see. It is purely between them and the videographer hired for the event through them.For reference, the key scenes missing are our version of the bouquet toss and our sparkler exit. These are essential scenes they cut pretty much everything out of in the video sent to us.Mind you this is also the same videgrapher we had to have 3 re edits of our 45min video done because of messups on their end and lack of communication from them. Now don't get me wrong the videographer is definitely good and worth it, but dealing with the Pelazzio personnel is simply not.Our coordinator messed up several things day of and beforehand and really just didn't have a lot of answers. This is purely to them being so new.Because of all of these issues, I highly recommend if you choose to go with this venue:- Get a coordinator you trust to deal with your coordinator provided by the venue- Get a videographer for the ENTIRE timeframe which you know and trust and can easily work with directly- Do appetizers and buffet immediately after ceremony if both being done- Make sure games and favors are out on tables immediately after ceremony, your coordinator will not help with this even if they're aware
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February 2024 by Bethany C.
UPDATE END TO SAGA: I was contacted directly by the CEO and we discussed everything which had happened. They apologized profusely for the events and I was given my full videography refund and footage of my wedding as an apology. I have updated my review to 4 stars to reflect Pelazzio still has some learning, but I'm grateful my reviews reached their CEO to get this resolved. There are memories the videographer missed I will never get back, but at least Pelazzio had the decency to try their hardest to make it right and I will happily applaud them for that.
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February 2024 by Myrna Batir
We had our wedding here in February 2024 and this will be a long review but I recommend that you read it if you’re considering getting married here. As a venue, I would give it 3 stars, but because of the service that Dasia provided us, I have to give it 4 stars. I’ll review the venue and then I’ll review our event manager.The Venue:As a venue, I think the pros would be the food, the location, and their late hours. We were allowed to end our wedding at 1:00am which was hard to find anywhere else. The hot buffet food was great, even with a 100% Arab wedding and guest list, the food was good and our guests enjoyed it. I must mention though that the pre-reception appetizer table ran out, and alot of our guests did not find anything to eat during cocktail hour. As a venue there were a few cons. Firstly that it is outdated and needs a lot of cleaning and renovation, especially the grand ballroom and its bathrooms. We were told that the bridal suite in the grand ballroom was newly renovated, but it didn’t look newly renovated at all. There was black marks on the walls in the ballroom that shouldn’t be on the walls of a venue where you are having your most important life event. The venue is definitely not cheap. It may be relatively cheaper compared to other places when you first book it, but as you go along and add things as you get closer to the date, it’s definitely not cheap. Also you don’t know who your photographer and videographer will be until 2-3 weeks before your wedding, which is extremely stressful. Even on the day we were sent photography and videography staff that were different than the ones assigned to us. Also their floral decorations are basically non existent (we used our own floral decorator).Our event manager (Dasia):When we first booked the venue, we were working with an event manager, she was not professional and used to sing and take phone calls during our meetings. She eventually left thank God, and we were assigned another event manager who we also weren’t happy with. She gave us false information and was very difficult to get a hold of. We did not feel like we were taken care of. We felt like the venue was extremely commercial and all they really wanted was our money, and they refused anything we asked them to do for us. We were not happy and we were very close to backing out and going somewhere else and losing all our money but prayed for a solution. Then came Dasia, who made everything better and turned a horrible experience into a wonderful one! She was communicative, patient, understanding, and did everything she could to make sure our wedding was everything we dreamed of! We can’t thank her enough and she is an asset to the Pelazzio team! If you’re having a wedding here, definitely ask to work with Dasia!
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February 2024 by Uyiosa Osayande
This place is soo pretty bro
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February 2024 by jamarcus labbe
Amazing tour
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February 2024 by Jackie Leonard
The venue is gorgeous. Parking isn't that good.
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February 2024 by GPruitt
This place is beautiful!! Absolutely beautiful!!! The waiters/servers were also great!!
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February 2024 by Shawna
Beautiful venue. I attended my cousins wedding and it was a pleasure to be there and see all of the amazing people and the details surrounding the event.
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February 2024 by Audrey Dew
Nichelle was so sweet and informative. It was our first time looking at a venue and we were pleasantly surprised how relaxed it was and we weren’t feeling pressured. Definitely easier than going to buy a car if you know what I mean by them trying to peer pressure you which was not the case here. She also showed us all of our options and gave us an amazing tour!!! If your new to wedding searching definitely look here!!
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February 2024 by En
We had such an amazing night. They had such a huge part of coordinating everything we can’t be more grateful. We are writing this from our honeymoon, enjoying our life as a married couple and thank pelazzio again for hosting our wedding.
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February 2024 by Zeynep Bulut
Good place for wedding.
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February 2024 by ANGELA PAIUK
Great place!
