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February 2024 by Fiona Cunningham
My truck broke down near a Pep Boys. The manager, Patrick, could not have been more helpful and understanding. As the truck is older, the part had to be sourced. The truck was repaired and is back in working order. Thank you Patrick for making a traumatic time that much easier with your great customer service and mechanical expertise.
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February 2024 by Jason Nykaza
Cheaper than the dealership. Same service. A hella lot easier to manage with your schedule. Not sure if they fill up windshield washer fluid cause I ran out the next week. But overall great price. Great job. Convenience is a priority with work these days
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February 2024 by John Rivera
Tools required to complete my brake lines bleeding wasn't available. Other than that , the Guys were great.
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February 2024 by Chandrea Jones
They had great customer service 2/11/24
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February 2024 by Keith fussell
Their customer service is the best I’m seen.They take the time and explain what needs to be done and how long it will take. Work was completed before promised.Patrick is the nicest and friendliest and best customer service.Definitely will be back.Thank you
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February 2024 by tiffany grove
Patrick was awesome! He was so kind and thorough with everything! I will definitely be going back!
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February 2024 by Roger Vasquez
Miguel gave great service and got my wheel bearing done very quickly
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February 2024 by Tricia Thomas
My wiper on passenger side broke, found pep boys, Patrick had replacement wiper and also for back glass‼️ hadn’t had one that worked in years.. I feel safer traveling back to Dallas in this pouring down rain. Thanks so much
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February 2024 by Tin Lu
Fast and friendly
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February 2024 by Fiona
Amazing customer service and care! Thank you!!
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February 2024 by Ice-Le’nd Bradley
STOLE MONEY OUT OF MY CAR WHEN I HAD SERVICE DONE! Some friendly advice take your car needs elsewhere!Further explained for those who’d like to know- On Tuesday Jan 2,2024 i’d went here to have my car serviced before a long road trip back home to Tennessee, a couple of hours before that i’d gone to the bank to deposit money but kept $400 cash out incase of an emergency that required quick cash or incase my card got locked for some reason. While i was being checked out me and the white manager with glasses where having a conversation about why he’d moved to texas from Ohio and how it was because he was a drug addict still recovering but told me how he’d been clean for sometime. (This is imperative because I believe ge was the one who did it. And people like that have a history thats hard to erase .)After my car was serviced and i checked out something told me to check my arm rest, so i did… but not all the way. I’d just lifted the arm rest to see if the money was THERE without counting it. I seen it had a couple of dollars thrown over it but i’d figured maybe i did that or it moved while driving. (Fact to be considered, i only have to stop 3 to 4 times and it only takes $40 to fill up my tank when driving back home to Tennessee / GEORGIA) as i made my first stop i grabbed a 50 still not thinking ti pick the entire stack of 50’s up. When i get 8 hours in about to make my next stop this time i do because something kept saying check your money. I go to count and realize i only had $250 (50 gone bcz of which i’d broke because i stopped for gas a few hours earlier but i still had $15 from that transaction bcz again it doesnt take a whole 50 to fill my car…) i then search my car (though i’d never picked the money up and out of the armrest to begin with and it is no where to be found & how could $100 out of a STACK of 50’s just grow legs and walk away.. i check all of my receipts bcz im like no they wouldnt take out of your … i only had that one from that ONE prior stop i’d made. So i then call this shop on fry road back and ask if he or they could check the cameras and he tells me that all of a sudden the cameras are down.. haha.. so i say okay when they are back up could you give them a check to make sure none of your employees took anything out of my car. We hang up and he calls me back to “assure me” that the only department they go in is the glove department to check the filters and that he himself was one to go in my car. I then tell him that no matter what he tells me i still want to see camera footage that you claim to be down all of a sudden at a world wide mechanic shop. I then wait a few hours before calling customer service because i was not trying to get law enforcement involved (which looks-like i am going to have to because customer service filed my complaint and gave me a complaint number but has yet to reach back and do a follow up. So if i were you be cautious of this shop and take valuables out if you have no choices.
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February 2024 by nik cr
Rebuild “new” car starter for $1100 ???
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February 2024 by EM
Called this location and spoke with Patrick to inquire about brake pads and resurfacing rotors on my vehicle. Once I arrived talking with Patrick in person, I knew he was very knowledgeable and about the service I needed for my car. They were very helpful at this location and prices is pretty reasonable; compared to other automatic shops. I recommend this location if you need auto care service.
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February 2024 by Charnelle Barnes
Patrick was amazing! He was friendly, professional, and very patient! I was worried that I got here too late to get my oil changed, but despite the time, he changed my oil with a great attitude, although he was working all by himself! He is truly an asset to your company!
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February 2024 by Richard Dixon
The shop I went to before here was better. Never felt less of a person.
